Job Information

University of Utah Computer Technician in St. George, Utah

Open Date 07/12/2021

Requisition Number PRN26848B

Job Title Computer Technician

Working Title Computer Technician

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F

VP Area U of U Health - Academics

Department 00958 - DFPM-Administration

Location Campus

City St. George, UT

Type of Recruitment External Posting

Pay Rate Range 18.00 to 21.50

Close Date

Open Until Filled Yes

Job Summary

Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of technician and entry level computer positions (including but not limited to: Help Desk Support, Database & Network Technicians, Entry level Programmer & Software Engineers).

Assist instructors and students by operating classroom equipment that is essential to the delivery of interactive video conferencing classrooms. May Install and upgrades computer hardware and software applications. Designs and maintains websites. Creates and maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals. Serves as a help desk resource for assigned areas.

This job is located in St. George, Utah

Responsibilities

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

PA Program Classroom Support: 100% effort

Responsibilities:

1. Assist instructors and students by managing/operating classroom technology that is essential for the delivery of interactive video conference ( IVC ) classrooms

2. Troubleshoot technical problems and work with St. George and Salt Lake City staff to resolve

3. Interact and communicate professionally with faculty, students, and staff

4. Provide desktop support for University of Utah Physician Assistant Studies faculty, staff and students at the St. George campus.

5. Maintain a system log for the IVC classroom systems

6. Provide timely updates on technology or classroom issues

7. Maintain confidentiality of student information

Minimum Qualifications

Associate’s degree in a computer related field and two years of experience or equivalency recommended. Demonstrated computer skills, human relations and effective communication skills are required.

Preferences

-Knowledge of University of Utah policies preferred.

-Comfortable with technical equipment: TVs, projectors, cameras, remotes, sound systems, and computers

-Technology savvy as well as ability to quickly learn new technologies and methodologies Ability to work as independently as well as part of a team

-Ability to communicate effectively face-to-face, via telephone, interactive video equipment, or other electronic means

-Reliable and punctual in order to ensure daily classroom needs are met

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.