Job Information

University of Utah WORK STUDY: UMFA Visitor Services Representative in Salt Lake City, Utah


Open Date 05/04/2022

Requisition Number PRN12426N

Job Title Cashier

Working Title WORK STUDY: UMFA Visitor Services Representative

Job Grade A

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 3-19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Assigned shifts vary dependent upon other staff members.

Hours of operation: Monday, Tuesday, Thursday, Friday, Saturday & Sunday 10-5 | Wednesday 10-8

Is this a work study job? Yes

VP Area Academic Affairs

Department 00073 - Utah Museum of Fine Arts

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 12.00

Close Date

Job Summary

The Utah Museum of Fine Arts is located on the campus of the University of Utah, and offers visitors the opportunity to explore over 5,000 years of human creativity with a collection of over 20,000 objects and art works from classic Greek and Roman antiquities to cutting-edge, contemporary art. Founded in 1914, the UMFA is the State of Utah’s official museum, creating exhibitions and programs which serve a wide array of audiences. The Museum is located in the award-winning Marcia and John Price Museum Building.

A position as a Museum Visitor Services Representative is a great opportunity for those looking to further their experience in customer service, communications, and community outreach as well as for those looking to become more familiar and involved with the museum world in general. Our Visitors Service Representatives are responsible for delivering excellent customer service while welcoming guests to the Museum, maintaining knowledge of exhibitions, events, Museum departments, processing transactions accurately, guiding visitors in the right direction as questions arise, and properly facilitating our public programs.

Assistance in event set-up and take down.

This position is less than 20 hours per week and may require weekends and some evenings.


Provides excellent customer service to Museum guests

a. Greets each guest with a friendly face and helpful attitude

b. Ability to multi-task and prioritize

c. Accurately process transactions

d. Answers phone and responds to voicemail

Demonstrates museum knowledge

a. Responsible for general knowledge of Museum operations and departments

b. Awareness of current exhibitions and programs and understanding about works in our permanent collection

c. Receives updates via email, reviews general calendar and responds to email correspondence

d. Proficient in selling memberships and member benefits

e. Assist customers with calendar, exhibition, program and event questions

Maintains a team player attitude

a. Accomplish opening and closing tasks both independently and in small teams

b. Receive deliveries; check for accuracy and approve packing slips

c. Restock/check inventory levels of products and supplies

d. Remove all trash and food debris daily

Minimum Qualifications

Six months of cashiering experience, basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.


A successful candidate possesses exceptional customer service skills, is a self-starter with a dedication to quality, presentation and cleanliness. Reliability and dependability is a must.

Previous experience in retail or another customer driven environment.

Multilingual/Bilingual abilities are a plus.

Special Instructions Summary

Please include a list of availability and/or a class schedule.

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.