Job Information

University of Utah U of U Health Plans Intern in Salt Lake City, Utah

Open Date 07/08/2021

Requisition Number PRN11365N

Job Title UU Student - Other

Working Title U of U Health Plans Intern

Job Grade SJ

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 15-19 hours/week

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Is this a work study job? No

VP Area U of U Health - Academics

Department 00195 - College of Health-Dean

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $14/hr

Close Date

Job Summary

Connect2Health (C2H) Interns will work closely with University of Utah Health Plan’s ( UUHP ) care management team to reach out to new members, conduct screenings, introduce care management program, complete the Health Risk Assessments and provide community resources for those needing additional support. C2H Health Interns will receive a training documenting patient interactions in the EPIC Tapestry and Care Management Module systems. C2H Interns will collaborate with a team of nurses and coordinators on a regular basis.

Responsibilities

A. Telephonic outreach to new members enrolled with UUHP .

B. Introduce UUHP care management program and request consent to complete a scripted Health Risk Assessment ( HRA ).

C. Input member responses into Epic Tapestry and/or Care Management Module ( CCM ) for documenting member’s responses.

D. Provide community resources to UUHP members that are in need or inquiring about possible services.

E. Work with UUHP care teams to educate them on Connect2Health community resources library/website.

F. UUHP will provide training and education about UUHP history, insurance products, plan design, care management services and other departmental aspects in UUHP .

G. Reporting responsibilities to the Care Management Manager and Project Coordinator.

H. Attend team huddles and Clinical Operations meetings as appropriate and agreed upon by management and the assessment/outreach team.

I. Notification of absences or time off requests needs to be communicated to CM Manager.

J. Work space: cubicle, desk top computer (or remotely from intern’s home during COVID conditions).

K. Weekly shifts at South Main Clinic located in South Salt Lake, connecting patients to community resources and assisting clinical partners/staff.

L. Occasional home visits with UUHP representative/colleague and in-person interactions with members at local community clinic.

M. Other duties as assigned.

Minimum Qualifications

QUALIFICATIONS :

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Preferred if applicant owns a personal laptop that will be utilized for work related tasks, during work from home status.

Preferences

PREFERENCES :

A. Self-starter with minimal need for intervention or supervision.

B. Excellent oral and written communication skills and the ability to appropriately adjust communication for the audience.

C. Strong interpersonal relationship skills, effective listener and knowledge of motivational interviewing techniques.

D. Strong interest in working with a team.

E. Ability to think “outside of the box” for problem solving issues to support a member in identifying resources that may help be safe and as healthy as possible while remaining in the community.

F. Fluent in Spanish.

G. Student at the University of Utah pursuing degree in a health related field.

H. Preferred if applicant owns a personal laptop that will be utilized for work related tasks, during work from home status.

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.