Job Information

University of Utah U-Bar and Health Library Customer Service Associate in Salt Lake City, Utah

Open Date

Requisition Number PRN10806N

Job Title UU Student - Other

Working Title U-Bar and Health Library Customer Service Associate

Job Grade SJ

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 10-19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

The U-Bar is open 8:00 AM – 5:00 PM Monday-Friday. The standard morning shift is 8:00 AM – 12:30 PM and the standard afternoon shift will run 12:30 – 5:00 PM.

Is this a work study job? No

VP Area U of U Health - Academics

Department 01620 - Chief Wellness Office

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 10.00

Close Date

Job Summary

PEAK is seeking enthusiastic students to staff the U-Bar located within the Hope Fox Eccles Health Library at University Hospital. The U-Bar is a technical support station where patients, family members, and health care professionals can learn about quality mobile health apps, wearables, and other wireless devices. Visitors can sample UUHC -curated mobile technologies on demo tablets, personal smart phones, and wearables. Trained students help visitors browse the vetted apps, assist in connecting patients to devices and apps prescribed by their providers, and provide instruction on how to use the apps or wearables to improve health.

Responsibilities

• Actively engages with and welcomes all visitors to the U-Bar and Health Library

• Answers in-person and virtual questions pertaining to apps and devices

• Assists visitors with locating authoritative online consumer health information when the librarian is not present

• Assists visitors with Health Library computer use, copying, faxing, and printing

• Assists with special projects

• Produce health-related content

Minimum Qualifications

Currently enrolled as an undergraduate or graduate student at the University of Utah

• Outgoing and engaging personality

• Exceptional customer service skills

• Strong people skills with an ability to problem solve

• Reliable

• Strong interest in mobile technology and/or health and wellness

• Aptitude for acquiring technical skills with iOS and Android mobile applications and an eagerness to learn

• Aptitude for database searching

Preferences

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email:employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.