University of Utah Triage Nurse in Salt Lake City, Utah


Open Date 08/01/2018

Requisition Number PRN08341N

Job Title Clinical Nurse

Working Title Triage Nurse

Job Grade UGR

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Monday – Friday business hours. Exact schedule to be determined.

Is this a work study job? No

VP Area U of U Health - Academics

Department 00861 - Pediatric Neurology

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $23.20 - $37.50

Close Date

Job Summary

The Division of Pediatric Neurology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the neurology triage team. Responsible for delivering professional nursing care to patients via phone or patient portal. Utilizes strong organizational and leadership skills to assess patient status; implements clinical nursing interventions to modify symptoms; develops, implements and evaluates patient care plans to enhance and improve outcomes and ensure a safe and therapeutic environment.


1.Performs phone management with patients’ parents, chart review, care coordination, triage, and problem management.

2.Discusses patient and family concerns over the phone and/or via the electronic health record.

3.Provides patient/family education surrounding common neurological conditions.

4.Communicates adjustments in treatment plan to families.

5.Formulates care plans for specific patients and documents the nursing process in patient’s record.

6.Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.

7.Develops and participates in educating patients and their families about care programs.

8.Communicates lab & other test results to families.

9.Provides medication refills.

10.Assists providers and staff with patient-related paperwork such as letters of medical necessity,DMVforms, school care plans, and preauthorization.

11.Maintains a safe and therapeutic patient care environment.

12.Works closely with triage team to provide high quality, efficient care to patients and their families.

13.Keeps current on advances in nursing care by participating in educational programs.

14.Orients and educates new staff in nursing techniques and departmental procedures.

15.Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.

16.Participates in total quality management to positively affect patient and system outcomes to improve care.

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world class care; actively participates in educational opportunities. Education in patient management is ongoing with the help of division practitioners and support staff.

Minimum Qualifications

Current licensure to practice as a Registered Nurse in the State of Utah or equivalency required. *If licensed in a compact state a Utah State license must be obtained within 30 days of hire.

Basic Life Support Health Care Provider card or must obtain one within one month of hire required.

Strong organizational and leadership skills as well as demonstrated human relation and effective communication skills are also required.

Some positions may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

Care is appropriate to the population served.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


•Pediatrics, Neurology, or Pediatric Neurology experience

•Phone triage experience

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.

We protect our patients, coworkers, and community by requiring all patient care employees to be immunized according to CDC standards. All patient care employees must receive the following vaccinations:




•2-step TB

•Annual Influenza

•Hepatitis B for some jobs

Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

This position may require the successful completion of a criminal background check and/or drug screen.We protect our patients, coworkers, and community by requiring all patient care employees to be immunized according toCDCstandards. All patient care employees must receive the following vaccinations:•MMR•Tdap•Varicella•2-step TB•Annual Influenza•Hepatitis B for some jobsLimited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.