University of Utah Student Success Advocate - NWD in Salt Lake City, Utah


Open Date

Requisition Number PRN17727B

Job Title Student Success Advocate

Working Title Student Success Advocate - NWD

Job Grade D

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area U of U Health - Academics

Department 00272 - CON Nursing

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $45,000-$51,699

Close Date

Open Until Filled No

Job Summary

The Emma Eccles Jones Nursing Research Center in the College of Nursing is seeking a Student Success Advocate to support a project funded by the Health Resources and Services Administration (HRSA). The project, Partnering for Success, aims to design a sustainable infrastructure that will improve the recruitment, retention, and graduation rates of disadvantaged and diverse students to create a more diverse nursing workforce.

The Student Success Advocate will lead a program for tutoring, peer support, and professional socialization. The advocate will serve as the first point of contact for students participating in the Partnering for Success program. He/she will ensure that each student in the program has an individualized plan of support that adapts to needs over time. He/she will work in collaboration with students, student services, financial aid specialists, faculty, and program directors. He/she will provide direct tutoring services, proactively provide learning support for students and he/she will develop a program of peer support that meets student needs.

This position is funded by a grant from the Health Resources and Services Administration (HRSA). It is a benefited position that is currently funded through June 30, 2021.


1.Assesses the academic needs of nursing students and develops plans for remediation when needed.

2.Creates an individualized plan of support for each student.

3.Tutors students in content area as well as in test-taking skills in preparation for exams.

4.Interprets test results with students.

5.Maintains documentation on student remediation plans, processes, and outcomes.

6.Demonstrates current, detailed, and accurate knowledge of exit examinations and theNCLEX-RN as well as current knowledge in nursing education to provide academic support.

7.Communicates students’ progress to the project’s Program Director.

8.Develops reports as required.

9.Demonstrates current, detailed, and accurate knowledge of college programs, and accurately communicates academic policies and regulations to students.

10.Demonstrates effective behaviors and accountability in meeting the following standards of service excellence to students, fellow team members, and external agencies: exhibits a friendly and courteous approach, maintains a professional environment, communicates effectively and in a timely manner, provides first–class service to all without discrimination, and displays cultural sensitivity.

11.Develops a program of peer support.

12.Documents activities, collects metrics regarding students’ performance and progress, and helps write project progress reports.

13.Completes other duties as assigned.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment

Often: Communication online, in person, and on the phone

Seldom: Availability in the evenings

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking

Often: Repetitive hand motion (such as typing), walking

Seldom: Bending, reaching overhead

Minimum Qualifications

Master’s degree in higher education, student affairs, counseling, or other related area, or equivalency (2 years of work experience is equivalent to 1 year of education).

Previous experience in an advising, counseling or teaching in higher education environment is preferred

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Current and unrestricted Registered Professional Nurse Licensure (preferred from the State of Utah).

Master’s degree in nursing.

Proficiency in writing.

Proficiency in Microsoft Office and Outlook.

Proficiency in online communication tools such as Skype, FaceTime, Zoom, and Google Hangout.

Excellent attention to detail.


Bilingual in English and Spanish.

Type Benefited Staff

Special Instructions Summary

This position is funded by a grant from the Health Resources and Services Administration (HRSA). It is a benefited position that is currently funded through June 30, 2021.

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.