Job Information

University of Utah Health Sr. Operations Project Manager in SALT LAKE CITY, Utah


  • This posting will support strategic programs within the Human Resources department. Top candidates should have experience implementing IT/HR systems.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

U of U Health Hospitals and Clinics HR seeks a project manager to oversee the planning, implementation, and tracking of HR-related programs. This role will manage complex projects that include HR data and systems, as well as coordinates with business partners outside of HR.

This Role includes overseeing the planning, implementation, and tracking of specific, complex projects and the project dependencies. This position coordinates multiple Technical and Operational projects and/or programs across varying HR teams and is responsible to ensure programs benefit each other and align with overall business goals. The Senior Operations Project Manager works to move projects and/or program initiatives, including product roll outs, from conception to completion in a timely and effective manner, within scope and budget.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.


  • Addresses projects from multiple angles, proactively anticipating needs of other departments and stakeholders, assuring that initiatives support core goals.

  • Facilitates strategic discussions and understanding of ideas, implications and proposals.

  • Creates formal project plan and builds project team, gathering necessary resources to form a structured implementation plan.

  • Identifies key decisions, milestones and achievements for individual programs as well as for interrelated initiatives within the scope of the role or program.

  • Leads operational projects in accordance with applicable OPMO standards, project management best practices, policies, procedures, and project stakeholder approaches.

  • Responds to obstacles & barriers to projects and/or programs, using critical thinking and creative problem-solving skills to resolve.

  • Develops and implements strategy, including the development of a robust risk mitigation plan.

  • Manages project budget and tracks expenditures to plan.

  • Maintains up-to-date project documentation and reporting.

  • Responsible to achieve defined project goals and deliverables.

  • Identifies critical activities, "quick wins" and cost savings opportunities effectively working with the project team to implement them.

  • Creates and manages long term goals.

  • Provides status reports and meets regularly with stakeholders to ensure easy and transparent communication, as well as timely escalation of project/program issues.

  • Works with project team members as well as organizational teams and committees to help them understand the project vision, objectives, and trade-offs, and ultimately gain buy-in from key decision makers.

  • Coordinates efforts across multiple groups, departments, divisions, and facilities to achieve project objectives.

  • Provides team leadership and inspires others to action.

  • Provides critical input to others and provides extra support to the team as needed.

  • Effectively prioritizes project management work in alignment with key operational and strategic goals.

  • Tracks and communicates project and/or program performance to organizational leaders.

  • Performs needs analyses, identifying knowledge gaps that fall within the scope of a project, and works to address needs and gaps.

  • Develops evaluation methods to assess programs strengths and identifies areas for improvement.

  • Increases talent pool within the OPMO by focusing on developing the existing team members (through regular coaching, role modeling, projects and assignments) to improve overall project management skills within the organization.

Knowledge / Skills / Abilities

  • Demonstrated competency in all aspects of project management.

  • Demonstrated sense of mission, understanding of how projects impact the customer and the overall organization.

  • Excellent communication skills with ability to express project's strategic vision to leaders, business partners and project team.

  • Ability to manage resistance to change, as well as resource and stakeholder conflicts directly and effectively.

  • Able to assess, mitigate and minimize risk to avoid project failure.

  • Ability to reinforce the strategic reason for the project and identify the business impact of any changes.

  • Ability to effectively manage multiple projects at once with a high degree of quality.

  • Ability to analyze and document complex business processes.

  • Demonstrated political awareness, interpersonal and relationship development skills.

  • Ability to apply systematic and strategic thinking to solve complex problems.

  • Demonstrated ability to take initiative, have a sense of ownership and actively participate in process improvement.

  • Ability to be the subject matter expert in best practices and skills related to operational project management and program management and maintain a current skillset both institutionally and industry-wide.

  • Ability to manage teams with a diverse array of talents, experience, and responsibilities.

  • Ability to implement and manage change and interventions to ensure project, program and department goals are achieved.

  • Ability to understand how different projects interlink and overlap.

  • Ability to prepare written and verbal communications for projects and programs.

  • Ability to communicate effectively at an executive level; facilitate involvement of high-level stakeholders.


Qualifications Required

  • Bachelor's degree in a related area or equivalency.

  • Four years of business/business administration, supervisory, health care, or other related experience. At least one year must involve formal project management/coordination.

Qualifications (Preferred)



  • Master's degree in a related field.

  • Certification as a Project Management Professional (PMP).

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Non Indicated

EEO Statement

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.

Requisition Number 47295
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule 9-5
Location Name Business Services Building
Patient Care? No
State UT
Category Other

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.