Job Information

University of Utah Scholarships & Financial Aid Systems Administrator in Salt Lake City, Utah


Open Date 10/24/2022

Requisition Number PRN32774B

Job Title Systems Administrator

Working Title Scholarships & Financial Aid Systems Administrator

Job Grade F

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday thru Friday; 8:00 – 5:00 with some weekend and evening work as necessary

VP Area Academic Affairs

Department 00294 - Financial Aid

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $47,600 to $61,000

Close Date

Open Until Filled Yes

Job Summary

This position serves as the lead administrator for and an integral member of the team supporting technology, systems, and software needs of the University Office of Scholarships and Financial Aid. The incumbent actively participates in scheduling, testing, and installing new software releases and system upgrades, evaluates and installs patches, and seeks problem resolution. Responsible for researching and evaluating enhancements and issues, performing system backups and recovery. Maintains data files and monitors system configuration(s) to ensure data integrity as well as compliance with policies. Collaborates in identifying business needs and requirements. Helps ensure processing and delivery of scholarships and financial aid occur timely and accurately.


1. Maintenance, upgrades, and enhancements

a. Maintains systems supporting scholarships and financial aid, including access to and interactions with external systems

b. Works closely with the colleagues to ensure relevant technology, systems, and software are functional, compliant, well-managed, operational, and accessible; Troubleshoots and seeks resolution to system(s’) errors, anomalies, and bugs

c. Works closely with business stakeholders and Application Administration team to schedule patches and upgrades

d. Collaboratively prepares for upgrades and patches including identifying necessary testing requirements, running test scripts, participating in installation, ensuring installation and implementation accomplished accurately, and preparing the office staff for any changes to user interface

e. Responsible for outlining testing requirements and creating test scripts and population selections while working with a variety of colleagues and stakeholders to ensure system requirements are met, and to minimize interruption to daily business operations

f. Coordinates with business stakeholders to establish response times/ service level agreements to ensure continuity of business operations through minimized downtimes and coordinated changes

g. Maintains a working knowledge of business functions and utilizes technical expertise to provide systems solutions that support business needs

2. Technology integration and maintenance

a. Assists in keeping office staff apprised of the technology and software resources available to them and upcoming enhancements that will support them in daily system functions

b. Collaborates with the Systems team to train users on new and existing system functionality; helps design training plans for office technology, systems, and software

c. Ensures all forms of technology available to the office are well utilized and maintained

d. Seeks to have hardware and software platforms integrated to the maximum extent possible

3. Training and professional development; Professionalism

a. Communicates to the office, in a professional and timely manner, regarding technology, systems, and software, including upgrades and patches including their functional role

b. Supports effective responses to Title program reviews and audits, as well as compilation and submission of internal and external reports

c. Remains current on certifications and training

d. Actively participates in professional meetings, conferences, and workshops; meets and communicates regularly with colleagues in similar positions/roles; researches industry practices; shares resulting knowledge and research with management and staff in order to serve well the students and the institution

e. Maintains current knowledge of requirements and researches best practices to fulfill office needs, including implementing high impact practices; Regularly reviews system documentation, user forums, listservs, etc. to keep apprised of current issues, patches, upgrades, and enhancement opportunities

f. Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public; Maintains effective working relationships and serves as a resource on related work issues

g. Performs other duties as assigned by supervisor and/or Executive Director, including providing backup support to other systems area functions and needs

4. Security/Functionality of systems and data

a. Monitors systems activity to ensure integrity of data and transactions, including testing and assurances that policy and regulatory compliance is accomplished through system functionality

b. Collaborates on monitoring controls for data access, ensuring data integrity, and assuring access to data is granted only for those with legitimate and authorized business needs

c. Assists in efforts related to assuring data security and confidentiality among staff, including organizing workshops and staff/colleagues’ training on such efforts

d. Serves on collaborative team monitoring systems’ access and helps ensure only authorized access and use, and that data/file transfer occur effectively, efficiently, accurately, and completely

Minimum Qualifications

Requires a bachelor’s degree in a related area or equivalency with at least 2 years of experience in the field or in a related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Prefer experience with PeopleSoft and ancillary systems, or substantial experience with student information systems, within a large, research-intensive university setting. A wide degree of creativity and latitude is expected.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.