Details

Open Date 02/28/2023

Requisition Number PRN34023B

Job Title Manager, Operations

Working Title Revenue Integration Manager

Job Grade G

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

UMB Office Hours; M-F 8:00am to 5:00pm Mountain Time

VP Area U of U Health - Academics

Department 00209 - Univ Medical Billing - Oper

Location Other

City Other

Type of Recruitment External Posting

Pay Rate Range $75,000-$100,000, DOE

Close Date

Open Until Filled Yes

Job Summary

University Medical Billing ( UMB ) is a fully remote department that is viewed as the premier billing office for the University of Utah School of Medicine, serving over 1800 providers and 30 different specialties across Utah and surrounding states. We strive to be a great place to work while providing the best service to our customers. Our leaders and employees value collaboration, innovation, and accountability, and believe a successful candidates will exemplify these attributes too.

We are looking for an experienced billing professional to join our leadership team. As the Revenue Integration Manager , you will be responsible for the management of authorizations, registrations, professional charging, reconciliation processes, and denials. Under minimal supervision, you will plan, organize, direct and/or control all aspects pertaining to front end revenue cycle functions. Additionally, you will assist in evaluating current and proposed systems and procedures, recommend changes when necessary, assist in implementation of new processes, and act as a supportive and creative catalyst between the department and its customers and staff to ensure continuity and quality of service and care.

Compensation & Benefits

The stating salary for this position is $75,000-$100,000/yr, depending on experience. Members of UMB are eligible for a bonus based on department performance. All team members are eligible for the University’s comprehensive benefit package that includes 90% employer-paid medical insurance, a generous 14.2% retirement contribution, reduced tuition, PTO and holiday pay, and more!

Responsibilities

Essential Functions

1. Manage details of the medical billing processes: registrations, authorizations, charging, and denials.
2. Analyze process outcomes and workflow to ensure and identify efficiencies in productivity and savings. Collaborates with internal and external partners to maximize utilization of available systems and processes.
3. Analysis of supervisor and staff competency including the development and/or presentation of educational programs and performance evaluations. Analysis to determine appropriate staffing levels to support departmental authorization, registration, and charge capture needs.
4. Coach supervisors and staff to develop leadership and professional development skills. Provide direction for supervisor to manage multiple deadlines. Conducts quality reviews and professional development meetings with supervisors and training supervisors to enhance the work product to be given to departmental contacts for continuing education.
5. Continual creation and revision of the billing software for multiple departments to assist in the capture of additional dollars for the UUHSC , and its providers. Responsible for creating edits to improve billing of services.
6. Participate in institutional committees to establish consistent guidelines for authorization and billing of medical services. Facilitate cooperative and collaborative inter-departmental and institutional interactions.
7. Evaluate variety of reports to identify trends for educational opportunities, process improvements. Develop and implement strategies to optimize costs with return on investment for process enhancement. Meet as part of the Executive Management team to discuss various operational, user and system workflows. Analyze processes across the department to determine FTE needs for appropriate staffing needs based on work volumes. Participate in the development and implementation of departmental and institutional policies and procedures.
8. Monitors the appropriateness and effectiveness of service within the division to deliver outstanding service both internally and externally to the division.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Requires a Bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education). Four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

An especially qualified candidate will also possess the following:

• A minimum of 5 years in medical billing experience.
• Understands the revenue cycle operational components within the organization.
• Strong analytical background and technical propensity. Proficient in analytical skills, system operations, and information management.
• Demonstrated ability to remain flexible and resilient in the face of change.
• Ability to quickly identify current priority and translate them into impactful strategies.
• Experience creating a cohesive team environment and structure. Experience providing direction to others, delegating, and removing obstacles for others to complete work.
• Experience developing others to meet career and organizational goals.
• Accepts accountability for their own, the team, or the organizational contribution to a missed result or situation.
• Experience collaborating across diverse teams and organizations in pursuit of a common goal.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Type Benefited Staff

Special Instructions Summary

While UMB is a remote department and this role will be performed remotely, interested applicants should note the follow:

• This role is expected to work during UMB office hours which are Monday through Friday, 8am to 5pm Mountain Time.
• The University of Utah is committed to providing jobs to individuals located in Utah, and sees remote roles like this as an opportunity to provide amazing employment opportunities to those living in remote areas of the state. As such, Utah-based applicants may be prioritized in the screening process.
• At this time, the University of Utah is unable to employ individuals living in California, Colorado, New York, Oregon, or Washington.

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.