Job Information

University of Utah Residential Community Coordinator in Salt Lake City, Utah


Open Date 08/31/2023

Requisition Number PRN36250B

Job Title Manager, Student Services

Working Title Residential Community Coordinator

Job Grade E

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

  • The Residential Community Coordinator is a full time, live-in staff member.
  • The Residential Community Coordinator will keep regular office hours. Evening and weekend commitments will be required to fulfill duties of the position.
  • While serving on-call, the Residential Community Coordinator will remain within close proximity to the University. Residential Community Coordinators are asked to serve on call during holidays, weekends, and evenings as needed to ensure 24/7 coverage. On-call responsibilities are split among staff members.
  • Essential Personnel: This position is considered to be an essential personnel position for the department, and as such, must be accessible and available in the event of emergencies or when needed to meet the ongoing mission of the University.

VP Area President

Department 00307 - Housing & Residential Educ

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $51,870

Close Date

Open Until Filled Yes

Job Summary

The Residential Community Coordinator position is a 12 month, full-time, live-in, professional staff position within Housing & Residential Education and the Student Affairs Division at the University of Utah.

Reporting to the Assistant Director for Conduct Management and Resident Outreach, the Residential Community Coordinator has immediate supervision of a staff of 20 Student Leaders. The Residential Community Coordinator is charged with being the direct contact for concerns surrounding duty response of Community Advisors and safety within the halls.

Housing & Residential Education ( HRE ) and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with our residents.

  • Starting annual salary: $51,870
  • Full University benefit plan:
  1. Immediate 14.2% University contribution to 401k retirement plan
  2. Health and dental insurance options
  3. 50% tuition after 6 months of employment
  • One or two bedroom apartment (furnishings available), which includes all utilities, and internet
  • Professional development funds-depending on budget yearly
  • Partial meal plan when dining service is in session
  • Partial moving expense coverage

At the University of Utah, we believe that our staff should feel at home while living on campus. In reflecting this philosophy, our department adheres to an inclusive partner policy, which allows for partners, family, roommates, etc., to live with staff if they so choose. We also allow pets (cats, dogs, fish, birds, etc.) as per Housing & Residential Education pet policy.

Background Check

A successful background check is required before a formal offer of employment can be made for this position.

University of Utah Nondiscrimination and Disability Access Statement

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email:


1. Supervision

• Train, supervise, and evaluate 20 Student Leaders.

• Meet regularly with supervisees on an individual and group basis, while directly overseeing

student staff meetings and functions.

• Provide training and ongoing professional development for staff.

2. Administrative Tasks

• Direct day-to-day operations of Community Advisors and safety initiatives.

• Lead residential community and/or functional areas to meet learning outcomes defined by HRE’s

Residential Curriculum

• Assist in the development and proper interpretation of policies and procedures among staff and


• Serve as a liaison to Administrative Services, Accounting, and Facilities staff regarding

resident management.

• Maintain an area budget and approve staff expenditures in accordance with purchasing


• Work to advance the University, Division of Student Affairs, and HRE’s strategic plan through

participation in goal setting, program implementation, committee/task force work and assessment


3. Emergency and Crisis Response

• Take part in a 24/7 on-call duty rotation along with all HRE Area Coordinator staff.

• Respond to emergency situations and assist in resolving resident and facilities concerns and


• Serve as a liaison with the University Police Department, Dean of Students, and Counseling


• Share responsibility in maintaining health, fire, and safety standards.

• Serve as a Campus Security Authority for the University of Utah and assist in reporting incident

information as needed.

4. Facilities Management

• Work with the building teams (Custodial Crew Leader and Maintenance Mechanic) on the management

of the facilities.

• Identify areas of facilities that need upgrades.

• Walk through building(s) on a regular basis for cleanliness and maintenance needs


5. Student Conduct

• Respond and process alleged policy violations as reported by staff, students, University Police,

or community members utilizing HRE’s Advocate software package.

• Serve as a primary hearing officer for high level cases leading up to eviction occurring within

buildings of direct responsibility.

• Maintain due process and a learning-centered philosophy when sanctioning and engaging in the

conduct process.

6. Community Relations

• Maintain close communication and positive relationships with residents, students, and

professional staff. Coordinate and represent the Housing & Residential Education Department on

committees, recruitment activities, or projects as assigned.

• Establish a relationship and collaboration with the University of Utah Police Department/ Safety

for programming and training.

Minimum Qualifications


  • Master’s Degree or Bachelor’s Degree + 2 years of experience.
  • Demonstrated experience working with a diverse student population, supporting the needs of marginalized students, and engaging students and staff on issues of diversity and social justice.
  • Previous experience in supervision, administration, organization, and planning.
  • Demonstrated experience leading student staff teams.
  • Demonstrated experience with student conduct, crisis intervention, and emergency response.



  • Direct experience working in housing.
  • Direct experience responding to student crisis and/or facility emergencies.
  • Experience analyzing and resolving conflict, building teams, and managing group dynamics.
  • Knowledge of current and emerging principles within Student Affairs and Housing & Residential Education.
  • Ability to multi-task and remain organized in a high energy and fast paced department.
  • Knowledge of sound fiscal and ethical budgetary practices.

Type Benefited Staff

Special Instructions Summary

Priority Review: 09/11/2023

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen. This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.