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University of Utah Resident Director in Salt Lake City, Utah


Open Date 04/16/2019

Requisition Number PRN20198B

Job Title Residential Education Coordinator

Working Title Resident Director

Job Grade C

FLSA Code Executive

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

1.The Resident Director for Residential Education is a full time, live-in staff member.

2.The Resident Director for Residential Education will keep regular office hours. Evening and weekend commitments will be required to fulfill duties of the position, such as one on one meetings with Community Manager Staff, Community Manager Staff meetings, and event attendance for area and departmental efforts.

3.While serving on-call, the RD will remain within close proximity to the University. RDs are expected to serve on call during holidays, weekends, and evenings as needed to ensure 24/7 coverage. On-call responsibilities are split among staff members.

4. Essential Personnel: This position is considered to be an essential personnel position for the department, and as such, must be accessible and available in the event of emergencies or when needed to meet the ongoing mission of the University.

VP Area Academic Affairs

Department 00307 - Housing & Residential Educ

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 35,800-37,000

Close Date

Open Until Filled Yes

Job Summary

The Resident Director for Residential Education (RD) position is a 12 month, full-time, live-in, professional staff position within Housing & Residential Education and the Student Affairs Division at the University of Utah.

Reporting to an Area Coordinator of Residential Education, the RD provides oversight to a specific role withinHRE. The current open position manages four separate off-campus apartment locations housing approximately 450 upper-division residents.

The four properties are:

Downtown Commons 1 & 2 –

Downtown Commons 1 & 2 are owned and operated solely by Housing & Residential Education.

Apartment-style rooms featuring full kitchens and living rooms. Downtown Commons 1 offers single rooms.

Cedar Court 700 –

Cedar Court 700 Apartments are subleased from another campus department, University Student Apartments. Within their West Village, Housing & Residential Education has partnered to utilize their 700 court consisting of 3 separate buildings.

Block 44 -

Block 44 Apartments are a master lease for 2 years, with gradual release of the space for an additional 2 years. Working with a property manager onsite, this space is a collaborative effort to provide students with a luxury experience while studying at the U.

The University of Utah and the Department of Housing and Residential Education are in an exciting period of rapid growth and change. Our city and campus are evolving and, therefore, so is our department! We believe it is vital to round out our team with people who are both excited to be a part of a consistently developing department and also prepared to work through the challenges that change may present. Key qualities we seek are:

1. Teammates who are excited to assist the department in refining our new model. As we grow, we recognize that new questions will arise; we seek people who are excited to help us explore, find answers, and continue building.

2. Teammates who are comfortable with change. As we work toward our strategic goals we know the needs of our department will change; we seek people who are willing and able to help us change course to meet those goals.

3. Teammates who are prepared for potential uncertainties that may occasionally arise from change. We understand change can be uncomfortable; we seek people who have the desire and persistence to work with our team to move through those difficulties.

Housing & Residential Education (HRE) and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with our residents.

NOTE: The University of Utah is a tobacco free campus. Smoking is prohibited on campus property. Smoking cessation support is provided to faculty, staff, and students.


1.Starting annual salary: $35,800-37,000; anticipated start date will be no later than June 24, 2019

2.Two bedroom apartment (furnishings available), which includes all utilities, cable, and internet

3.$1,200 in professional development funds

4.Partial meal plan when dining service is in session

5.Partial moving expense coverage

6.Partial cell-phone compensation

7.Full University benefit plan:

•Immediate 14.2% University contribution to 401k retirement plan

•Health and dental insurance options

•50% off tuition after 6 months of employment

At the University of Utah, we believe that our staff should feel at home while living on campus. In reflecting this philosophy, our department adheres to an inclusive partner policy, which allows for partners, family, roommates, etc., to live with staff if they so choose. All partners, of-age family members, and roommates must pass a background check. We also allow pets (cats, dogs, fish, birds, etc.) as per Housing & Residential Education pet policy.



  • Train, supervise, and evaluate a staff of 7 Community Managers, who are part time (5PM to 7AM) non-student staff members
  • Meet regularly with supervisees on an individual and group basis, while directly overseeing staff meetings and functions. These meetings consistently fall after 5 PM, as that is when Community Manager staff members are available for theirHREresponsibilities.
  • Provide training and ongoing professional development for staff.

2.Administrative Tasks

  • Direct day-to-day operations of assigned residential communities.
  • Lead residential communities to meet learning outcomes defined by HRE’s Residential Learning Model and to continue advancing the Residential Learning Model in the areas.
  • Assist in the development and proper interpretation of policies and procedures among staff and students.
  • Serve as a liaison to Administrative Services, Accounting, and Facilities staff regarding resident management.
  • Serve as a liaison to our partners located at our off-campus properties including managers and facilities teams.
  • Serve as a committee member and provide insight and experience to an assigned process.
  • Maintain an area budget and approve staff expenditures in accordance with purchasing guidelines.
  • Work to advance the University, Division of Student Affairs, and HRE’s strategic plan through participation in goal setting, program implementation, and committee/task force work and assessment efforts.
  • Attend various meetings on a weekly/biweekly basis including, but not limited to: Residential Education staff meetings, professional development sessions, area staff meetings, committee meetings, and weekly meetings with staff and supervisors.

3.Emergency and Crisis Response

  • Take part in a 24/7 on-call duty rotation along with allHREResident Director staff.
  • Respond to emergency situations and assist in resolving resident and facilities concerns and needs.
  • Provide appropriate post-crisis referrals and follow-up with students and staff as needed.
  • Serve as a liaison with the University Police Department, Dean of Students, and Counseling Center.
  • Share responsibility in maintaining health, fire, and safety standards.
  • Serve as a Campus Security Authority for the University of Utah and assist in reporting incident information as needed.

4.Facilities Management

  • Work with the building team (Custodial Crew Leader and Maintenance Mechanic) on the management of the facility or liaise with partner facilities teams as needed to ensure the educational aspects of the space.
  • Identify areas of facilities that need upgrades.
  • Walk through building(s) on a regular basis for cleanliness and maintenance needs identification.

5.Community Development

  • Oversee the development of a community and educational environment that encourages student engagement, positive relationships, and student success.
  • Assist Community Managers in the planning and implementation of area-wide Residential Learning Model implementation.
  • Develop methods to be visible and accessible to residents in all communities.
  • Oversee the development and advancement of a Resident Council for the Off-Site communities. Off-Site properties are not represented or served by the Residence Hall Association.

6.Student Conduct

  • Respond and process alleged policy violations as reported by staff, students, University Police, or community members utilizing HRE’s Advocate software package.
  • Serve as a primary hearing officer for low level, first and second time violations occurring within buildings of direct responsibility.
  • Maintain due process and a learning-centered philosophy when sanctioning and engaging in the conduct process.

7.Community Relations

  • Maintain close communication and positive relationships with residents, students, and professional staff.
  • Coordinate and represent the Housing & Residential Education Department on committees, recruitment activities, or projects as assigned.

Minimum Qualifications

Bachelor’s degree in a related area plus two years experience in residence life management, programming, student activities or equivalency required. Demonstrated supervision, organization, planning, group dynamics, human relations and effective communication skills also required. Master’s degree in College Student Personnel or related area and one year post-master’s related experience preferred.

Department Specific Qualifications

  • Master’s degree in College Student Personnel/Student Affairs Administration or a related field.
  • Demonstrated experience working with a diverse student population, supporting the needs of marginalized students, and engaging students and staff on issues of diversity and social justice.
  • Previous experience in supervision, administration, organization, and planning.
  • Demonstrated experience leading student staff teams.
  • Demonstrated experience with student conduct, crisis intervention, and emergency response.


  • Direct experience working in housing.
  • Direct experience responding to student crisis and/or facility emergencies.
  • Experience analyzing and resolving conflict, building teams, and managing group dynamics.
  • Knowledge of current and emerging principles within Student Affairs and Housing & Residential Education.
  • Ability to multi-task and remain organized in a high energy and fast paced department.
  • Knowledge of sound fiscal and ethical budgetary practices.
  • Previous experience advising student organizations/boards.

Type Benefited Staff

Special Instructions Summary

  • Preference who will be given to applicants who apply by May 3rd 2019 *

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with priorURSservice, may elect to enroll inURSif they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits fromURSare subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.

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