Details
Open Date 08/17/2023
Requisition Number PRN14090N
Job Title UU Student - Other
Working Title Residency Student Clerk
Job Grade SJ
FLSA Code Nonexempt
Patient Sensitive Job Code?
Type Non Benefited Staff / Student
Temporary? No
Standard Hours per Week 20
Full Time or Part Time? Part Time
Shift Day
Work Schedule Summary
Is this a work study job? No
VP Area
Department 00295 - Office of Admissions
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $13.00
Close Date
Job Summary
The Office of Admissions is seeking a Student Clerk to assist our Residency area with incoming calls, emails, general questions and basic residency evaluations. The employee will be tasked with advising students on how to navigate through the residency reclassification process, help students understand the required supporting documentation and meet the appropriate deadlines. The ideal candidate will be able to relay complex information to a variety of people while maintaining excellent customer service.
Responsibilities
• Answering phone calls and emails regarding residency
• Assisting students and parents at the walk-up window
• Completing basic residency evaluations
• Maintaining a working knowledge of Utah residency policies
• Other clerical and office duties as assigned
Minimum Qualifications
• Must be a current University of Utah student
• Must live near the University of Utah, and be able to come in to the Office daily
• Excellent customer service skills
• Strong professional writing ability
• Strong speaking/phone skills
• Professional appearance and demeanor
• Proficiency with Microsoft Office Suite and ability to learn new software systems
• Ability to take initiative and work independently
• Strong problem-solving skills
Preferences
• Experience and/or interest working in Admissions and/or customer service
• Commitment of 15-20 hours per week
• We are interested in candidates who can work a morning shift from 8 am to midday, but all candidates will be considered regardless of class schedule.
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
