Open Date 12/03/2020

Requisition Number PRN24843B

Job Title PS Referral Specialist

Working Title Referral Specialist

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday through Friday, 8:00 a.m. – 4:30 p.m.

VP Area U of U Health - Academics

Department 00849 - Pediatric Cardiology

Location Campus

City Salt Lake City, UT

Type of Recruitment Internal to the University

Pay Rate Range $12.02 - $19.22

Close Date

Open Until Filled Yes

Job Summary

Handles incoming calls and referrals from outside providers/families in order to schedule patients in the correct pediatric cardiology sub-specialty clinics with appropriate testing. Works closely with Pediatric Department’s HIM referral team to triage incoming referrals and obtain records. Partners with physicians and clinical staff to determine best course of action. Requires clinical experience with EMRs in order to review patient chart for pertinent medical information. Must be able to propose orders under the direction of NPs, PAs, and physicians. Certified Nursing Assistant or Medical Assistant certification required. Will schedule urgent patients in the iCentra system as needed.

Responsibilities

•Addresses inbound calls, electronic and faxed referrals

•Performs outbound calls to patient families and referring provider offices in order to gather necessary medical information

•Proposes testing orders under the direction of physicians

•Logs inbound calls and referrals; prepares reports that summarize referrals to specific physicians and clinics

•Requests information from referring physician’s office when little information is provided about a patient’s condition/disease

•Maintains and updates several databases with accurate physician contact and demographic information

•Obtains medical records

Problem Solving

Must employ critical thinking in a medical realm in order to best serve new patients and their families. Incumbents must work diligently to maintain and update databases to ensure the integrity of referral information.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Associates degree in Business, Finance, Health Care Administration or a related field, or equivalency required; demonstrated human relation and effective communication skills also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

•Certified Nursing Assistant or Medical Assistant certification

•Demonstrated understanding of cardiology and medical terms

•Ability to work closely with physicians, mid-levels, and RNs

•Proficient with EPIC , Microsoft Excel, iCentra, Powerchart, and Microsoft Word

•An in-depth understanding of electronic medical record systems, with the ability to extract relevant cardiac history, complaints, and concerns

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.