Job Information

University of Utah Recruiting Coordinator, Professional MBA in Salt Lake City, Utah

Open Date 06/02/2021

Requisition Number PRN26391B

Job Title Coordinator, Recruiting

Working Title Recruiting Coordinator, Professional MBA

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday through Friday, with some evenings required to support recruiting events or evening classes.

VP Area Academic Affairs

Department 00033 - Executive Education

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 15.19 to 24

Close Date 07/07/2021

Open Until Filled No

Job Summary

The Professional MBA program at the University of Utah David Eccles School of Business is seeking a talented, energetic professional to provide recruiting and admissions support in a fast-paced, professional, customer-focused, and results-driven environment. Reporting to the Manager, the Recruiting Coordinator will collaborate with recruiting, admissions, and marketing staff to drive enrollment growth for the Professional MBA program by developing and executing recruitment strategies and building relationships with individuals and corporations. The position requires extensive phone, email, and in-person interaction with prospective students, along with current students, alumni, faculty, vendors, and other School and University staff. This person must have strong communication, customer service skills, and project management skills. This person must also be an effective team player and an excellent organizer capable of handling multiple tasks, projects, and relationships at one time.

Responsibilities

Admissions and Recruiting:

• Significant interpersonal communication with prospective students over the phone, as well as in-person and through e-mail

• Discuss program details with prospective students through outbound and inbound phone calls

• Meet one-on-one with candidates to discuss their specific concerns and needs and mentor and advise candidates on an academic path that best fits their situation

• Maintain accurate records and files through the CRM system (Salesforce). This includes professional and academic details about the candidate and logging all interactions (in-person meetings, phone calls, and e-mails)

• Consistently follow up and stay connected with those who have expressed interest in pursuing their MBA

The primary role of the job is recruiting and admissions, but may help with event and class management as follows:

• Plan, implement, and ensure the quality of PMBA class nights by communicating with and making appropriate arrangements for the faculty and arranging logistics for the students. This includes snack and dinner

nights, IT and equipment, course materials, and any issues related to student needs for class evenings

• Plan and implement PMBA events as required, for example, PMBA alumni

events, graduation, and recruiting events

• Responsible for reconciling bills and billing them to the appropriate account

• Serve as a resource for PMBA students to answer questions and advise on issues associated with all components of the program

• Maintain accurate and detailed event records and collect records of suggested improvements for future events

• Work with the manager on budget tracking and evaluation for PMBA events and other projects as assigned

• Assist with new programs, graduation events, and other projects as needed

**This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree or equivalency in a related area; one year of experience in career services, human resources, working in a campus environment or post college experience; a basic knowledge of employment policies, legal constraints and interviewing techniques; and a strong commitment to providing excellent customer service and effective communication skills required. The ability to manage time and the ability to organize and prioritize multiple tasks are also required. A degree in a related area may include human resources, behavioral sciences, business or other relevant field.

Preferences

• Experience in executing recruitment programs at a university, college, or company

• Knowledge of general business management curriculum, including familiarity with other institutions’ courses and programs

• Excellent verbal, written, and interpersonal communication and presentation skills

• Ability to provide a high level of customer service to professionals in phone, email, web conference, and in-person settings

• Ability to complete multiple tasks in an organized manner, prioritize to ensure a balanced and efficient workload, and produce high-quality work with speed and accuracy

• Ability to work across team cultures, collaborate, and interact effectively and diplomatically with persons at all levels of organizations

• Ability to handle multiple tasks in an organized manner. Produce high-quality work with speed and accuracy

• Excellent oral, written, and telephone communication skills and the ability to relate well to working professionals

• Strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint)

• Preference may be given to those able to work some evenings, as required

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email:employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.