Job Information

University of Utah Quality Improvement Support in Salt Lake City, Utah


Open Date 10/26/2023

Requisition Number PRN14279N

Job Title UU Student - Research

Working Title Quality Improvement Support

Job Grade SJ

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 10-15 hours/week

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Monday-Friday 9am-5pm

Is this a work study job? No

VP Area Academic Affairs

Department 00163 - Educational Psychology

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $15/hour

Close Date

Job Summary

This individual will build a structure that ensures the overall quality of services and functioning within the U- TTEC lab. This goal is accomplished by realistic and effective quality improvement activities and data-driven decision making; collaboration amongst U- TTEC lab members, program partners, community providers, and key stakeholders. Through data collection and analysis, significant trends will be identified; and policy and system-level changes will be implemented, when appropriate


  1. Collecting and analyzing data to measure the goals and prioritized areas of improvement that have been identified by the leadership team;
  2. Identifying opportunities for overall lab improvement (i.e., productivity, expertise, and funding opportunities) and sharing the identified resources with the leadership team
  3. Designing and implementing interventions to improve school-based program performance;
  4. Measuring the effectiveness of school and clinic-based interventions;
  5. Identifying and driving process improvement initiatives by proactively looking across all lab projects;
  6. Locating problems within the organization and consulting with the leadership team to address those issues through resolutions and protocols
  7. ​​Managing Electronic Health Records (TherapyNotes and/or EPIC ) by providing training and support to students/supervisors

Minimum Qualifications


· Current undergraduate student in Psychology, Public Health, or applicable major

· Experience with Excel spreadsheets, graphs, and flowcharts

· Problem solving and statistical skills using quality tools

· Advanced knowledge in computer software programs (Microsoft Office, Zoom, Google Drive, etc.)

· Strong organizational and time management skills

· Strong ability to work in a team environment

· Strong ability to follow U- TTEC Lab policies and procedures

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen. This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.