University of Utah PS Medical Assistant Certified in Salt Lake City, Utah


Open Date 06/29/2018

Requisition Number PRN17682B

Job Title Medical Assistant Certified

Working Title PS Medical Assistant Certified

Job Grade UGR

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday to Friday. Some flexibility available, including for school classes

VP Area U of U Health - Academics

Department 00249 - Pediatric Infectious Diseases

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $14.30 - $23.59

Close Date

Open Until Filled Yes

Job Summary

This position is a seasoned Medical Assistant who is responsible for organizing, planning, and coordinating the daily activities relating to patient flow through the clinic and throughout the continuum of care. The position will ensure optimal, efficient flow of patients ensuring high quality of service and efficiency. This position will function as a principal super user of clinic’s electronic medical records and will be responsible for leading the clinical staff by providing mentorship and training. This position may also be responsible for performing specialized skills as required by area of assignment.

Responsibilities include interacting with patients, performing both clinical and administrative tasks such as taking vital signs, answering phones, scheduling appointments, and helping doctors, coworkers and patients have an exceptional experience. Must have very strong multi-tasking skills.


1.Primary patient contact and liaison between the provider, home health agencies, families and other providers

2.Performs as the principal super-user of clinic’s electronic medical records which includes providing support and training for staff and providers and attending ongoing trainings and updates as available.

3.Advocates for efficient clinic work flow which may include patient or visit flow coordination, daily schedule review.

4.In clinic, may prepare patients for examinations by recording temperature, pulse rate, blood pressure and responses to standardized medical history questions.

5.Answers telephones, monitors message center, triages patient questions, and makes outbound calls to patients.

6.May schedule appointments and diagnostic tests.

7.Directs the outpatient clinical activities, including maintaining provider schedules both inpatient and outpatient.

8.Directs other teams including scheduling, triage, and health information to ensure compliance with division protocols.

9.Provides ongoing support and mentoring for all clinical staff.

10.Coordinates, gathers information, and triages referrals.

11.May perform other administrative duties, projects, and committee assignments as assigned.

12.Facilitates improvement projects within the clinic annually in coordination with the clinic care team.

13.Develops written protocols for scheduling and communication with patients.

Minimum Qualifications

Completion of an accredited Medical Assistant Program or current certification as an AdvancedEMTin the State of Utah.

Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire.

One of the following: Current AdvancedEMTcertification with the State of Utah, current certification to practice as a Paramedic in the State of Utah, current certification as a Certified Medical Assistant (CMA) throughAAMA, current certification as a Registered Medical Assistant (RMA) throughAMT, current certification as a National Certified Medical Assistant (NCMA) throughNCCT, or current Clinical Medical Assistant Certification throughNHA.

Additional license requirements as determined by the hiring department.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.

We protect our patients, coworkers, and community by requiring all patient care employees to be immunized according to CDC standards. All patient care employees must receive the following vaccinations:




•2-step TB

•Annual Influenza

•Hepatitis B for some jobs

Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.