Job Information

University of Utah PS Billing Specialist in Salt Lake City, Utah

Open Date

Requisition Number PRN26902B

Job Title PS Billing Specialist

Working Title PS Billing Specialist

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 24

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

VP Area U of U Health - Academics

Department 00879 - Radiology Research

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $18

Close Date

Open Until Filled No

Job Summary

Follows Department of Radiology and Imaging Sciences research accounts through billing processes from study creation to completion of payment process. Provides research billing and collection processes by verifying eligibility and benefits, obtaining pre-authorizations, entering medical codes, requesting payments and resolving account issues.

The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, hospital staff and other various departments.

This person will be working as a member of the MRI Research Team.

Responsibilities

Billing procedures for research studies

2. Learning of: EPIC , uTRAC, etc. and Google Calendar

3. Contacts customers with payments requests and overdue payments.

4. Contacts insurance companies for explanation of benefits, pre-authorizations and to resolve claim issues.

5. Calls patients and insurance companies to follow-up with account information.

6. May provide training to others on billing procedures and practices.

7. Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner

8. Schedules patient appointments and contacts patients for rescheduling, missed appointments and appointment reminders.

9. Completes patient admission and registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.

10. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.

Problem Solving

1. Ability to navigate a facility with multiple providers and services.

2. Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected

3. Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures and processes.

4. Ability to work efficiently and independent

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Three years medical billing experience and one year of coding experience using ICD -10-CM or equivalency required. Thorough knowledge of entire billing process, demonstrated computer skills, human relations and effective communication skills are also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.