Job Information

University of Utah Program Manager in Salt Lake City, Utah


Open Date 02/12/2024

Requisition Number PRN37677B

Job Title PS Manager, Program(s)

Working Title Program Manager

Job Grade F

FLSA Code Administrative

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area President


Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 47600 to 90400

Close Date

Open Until Filled Yes

Job Summary

Coordinates research and administrative activities in support of the institutional biobanking research initiative: Huntsman Cancer Institute-Total Cancer Care and the Oncology Research Information Exchange Network ( ORIEN .)

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to a sizable specific program or multiple program functions of assigned department’s internal and external customer service, human resource and financial management operations pertaining to areas including (but not limited to) academic, research, health sciences, and community outreach. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care.

HuntsmanCancer Institute is committed to cancer prevention, care, and survivorship for all communities within the area we serve – which includes Idaho, Montana, Nevada, Utah, and Wyoming – with impact worldwide. Partnerships with individuals, communities, and many other entities are crucial to our work. Huntsman Cancer Institute values cancer-related health equity, and inclusion as integral to our guiding principle to serve our patients and their communities, and our commitment to foster a culture of belonging for all within our organization.

In your cover letter or during your interview process, we invite you to share how your personal and professional experiences have prepared you to serve as a member of our team as we work to reduce the cancer burden experienced by all people and communities. This may include description of your prior experiences related to research, prevention, clinical care, community engagement/outreach, training, administration, or other areas relevant to Huntsman Cancer Institute’s mission and this position.

Learn morehere (


The position involves a variety of tasks including study implementation, collaboration with clinical staff, patient interaction including consenting, coordination with the HCI Biorepository, and other research-related tasks. The coordinator works under the direction of the Sr. Research Manager and consults with the team on project/study issues and/or solicits guidance as necessary. S/he works independently with health care providers and patients.

Essential Functions:

1. Program Management

  • Oversee daily operations of the Total Cancer Care team
  • Oversee enrollment in multiple clinics
  • Work closely with the biorepository for sample collections
  • Manage research projects related to Total Cancer Care
  • Oversee IRB applications/renewals and overall correspondence with the IRB
  • Develop study related documents as needed
  • Track and report enrollment metrics

2. Staff Supervision

  • Hire and directly supervise a team of coordinators
  • Support staff in decision making, project planning, and goal setting
  • Provide education, mentoring and guidance

3. Forecasts, develops, and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah’s policies.

4. Markets and promotes new and existing programs and services to internal and external customers.

5. Participates in University-wide committees to establish customer service standards and administrative plans and policies.

6. Facilitates cooperative and collaborative community and institutional relationships.

7. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through.

8. Develop departmental strategies consistent with the assigned departments continuous quality improvement program.

9. Ensures competency of staff through the development and/or presentation of educational programs and through on-going staff performance evaluations.

10. Problem Solving: He/she prioritizes and helps optimize processes needed to achieve study goals. He/she functions independently under minimal supervision.

11. He/she has an understanding of clinical activities and research procedures with completion of CITI training upon hire and University Research Administration Series Certification without one year of hire.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required:

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required:

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.


Successful applicants will be able to demonstrate the ability to interact effectively with patients and within the study team and will be able to perform the essential job functions as outlined in the position description. S/he will enjoy performing a variety of tasks, will have exceptional organizational skills, attention to detail, and demonstrate excellent communication skills.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted at This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.