University of Utah Health Patient Diagnostic Assistant in SALT LAKE CITY, Utah

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position provides coordination and continuity of patient care by assisting with the organization of required health care services.

Responsibilities

  • Coordinates complex schedules of patients, such as radiology, cardiology testing and lab work.

  • Organizes required diagnostic screenings.

  • Assists in the coordination of outside lab work, gathering results and documentation.

  • Acts as a liaison with patients, outside healthcare professionals and ancillary hospital departments.

  • Triages and manages calls by providing clinical information to patients, referring physicians, lab and insurance carriers.

  • Processes and distributes all transcribed notes, letters and reports.

  • Distributes written communications according to department protocol.

  • Maintains current lists of patients for various phases of treatment.

  • Creates new patient charts ensuring that the appropriate documentation is included.

  • Maintains filing on all patient charts.

  • Acts as the first point of contact for the department by answering the phone, greeting and directing patients.

Knowledge / Skills / Abilities

  • Demonstrated human relations and effective communication skills.

  • Ability to remain calm when assisting chronically ill patients regarding potentially life threatening symptoms or side effects.

  • Ability to triage patient needs and direct them appropriately.

  • Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules.

Qualifications

Qualifications

Required

  • Bachelor’s degree in healthcare related field, or equivalency.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves sedentary to light working conditions in a healthcare setting that may exert up to 20 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects.

Physical Requirements

Carrying, Climbing, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Walking

Requisition Number 31387

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule 0800-1630

Location Name Huntsman Cancer Hospital

Patient Care? No

City SALT LAKE CITY

State UT

Department HCH CST 60C ANCIL CLINIC SPRT

Category Customer Service

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.