Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position provides coordination and continuity of patient care by assisting with the organization of required health care services.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Coordinates complex schedules of patients, such as radiology, cardiology testing and lab work.

• Organizes required diagnostic screenings.

• Assists in the coordination of outside lab work, gathering results and documentation.

• Acts as a liaison with patients, outside healthcare professionals and ancillary hospital departments.

• Triages and manages calls by providing clinical information to patients, referring physicians, lab and insurance carriers.

• Processes and distributes all transcribed notes, letters and reports.

• Distributes written communications according to department protocol.

• Maintains current lists of patients for various phases of treatment.

• Creates new patient charts ensuring that the appropriate documentation is included.

• Maintains filing on all patient charts.

• Acts as the first point of contact for the department by answering the phone, greeting and directing patients.

Knowledge / Skills / Abilities

• Demonstrated human relations and effective communication skills.

• Ability to remain calm when assisting chronically ill patients regarding potentially life threatening symptoms or side effects.

• Ability to triage patient needs and direct them appropriately.

• Ability to organize complex appointments for each patient who requires the coordination of multiple healthcare professional schedules.

Qualifications

Qualifications Required

• Bachelor's degree in a healthcare related field, or the equivalency.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves sedentary to light working conditions in a healthcare setting that may exert up to 20 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects.

Physical Requirements

Non Indicated

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EEO Statement

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.

Requisition Number 43749

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule TBD, M-F

Location Name Huntsman Cancer Hospital

Patient Care? No

City SALT LAKE CITY

State UT

Department HCH OPC 60C CLINIC 2E

Category Oncology

The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.