Details
Open Date 10/12/2023
Requisition Number PRN36646B
Job Title Academic Program Support Specialist
Working Title Pathway Program Coordinator
Job Grade B
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Standard Hours per Week 40 hours
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
8:00 am – 5:00 pm
VP Area Academic Affairs
Department 00295 - Office of Admissions
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $16.50
Close Date
Open Until Filled Yes
Job Summary
This employee will assist in all aspects of the International Pathway Program. This employee will be trained to evaluate applications, academic transcripts and documents for I-20 certificate of eligibility. The employee will also assist in creating I-20 certificate of eligibility for issuance of an F-1 student visa and entering data into computerized student information systems. This employee will also correspond with students to answer questions relating to admission policy and visa related issues.
The University of Utah offers excellent pay and benefits package which includes the following:
• Affordable Health Insurance from Day 1
• Sick and Vacation Pay Accrual
• Free Bus/Trax/FrontRunner pass
• University-funded Retirement Plan
• Life Insurance
• And more! For more information, go to https://www.hr.utah.edu/benefits/
Responsibilities
Provides policy interpretation for students regarding processing academic-related paperwork, and university procedures. Reviews students’ applications for admission into academic programs, or other academic applications, to insure the paperwork is complete and accurate. Depending on the academic area, this position may provide guidance for students regarding different types of program areas being offered, or other areas related to academic services. Monitors students’ academic files to insure information is complete and updated by filling in information and changing records when applicable. Prepares paperwork for Student Services and maintains daily records and reports pertaining to specific academic areas.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Hybrid remote work schedule available after 90 days of employment.
Minimum Qualifications
Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Department Preferred Qualifications
1. The employee in this position must be a US citizen per US federal Regulations to issue an I-20 Certificate of Eligibility
2. Strong attention to detail.
3. Ability to provide excellent customer service experience.
4. Demonstrate effective communication skills and proficient data entry
capabilities.
5. Maintain a high level of confidentiality.
6. Open to learning new skills
7. Three years of general office experience, one of which in an academic setting; and demonstrated human relation and effective communication skills required. College coursework in a related area is preferred
Type Benefited Staff
Special Instructions Summary
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for all students.
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action ( OEO /AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
