Job Information

University of Utah Parking Services Officer in Salt Lake City, Utah

Open Date 07/16/2021

Requisition Number PRN11417N

Job Title Parking Services Officer

Working Title Parking Services Officer

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Variable

Work Schedule Summary

Morning shift: 8:00am-12:00pm

OR

Afternoon shift: 12:00pm-4:00pm

OR

Evening shift: 4:00pm to 8:00pm

Is this a work study job? No

VP Area President

Department 00450 - Commuter Services - Operations

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $18.00/h

Close Date 10/16/2021

Job Summary

Provides excellent customer service to the University of Utah community and visitors by ensuring parking accommodations are monitored and patrolled on a regular basis for parking infractions in order to keep parking areas accessible to authorized permit holders and special-use patrons.

Responsibilities

Patrols parking lots by License Plate Recognition-equipped vehicle and/or issued bicycle, which involves checking for valid permits and issuing citations for parking violations. Assists in providing motorist services to the University community and the public such as directing individuals to available parking and specific buildings/departments on campus, assisting visitors and registered users of the campus parking system in understanding regulations and the availability of parking in all areas of the campus, and jump-starting vehicles. Processes copies of issued citations and completes forms related to work performed during shift. Directs traffic in parking lots during special events such as football, basketball, entertainment events, theatrical productions, or University wide events (commencement). Impounds vehicles parked in tow-away zones or that involve excessive citations in accordance with departmental procedures. Testifies in court involving contested citations as requested by the Attorney General’s office. May set up, take down, maintain and inventory all equipment needed for special event parking. May collect revenue from day pass machines and meters. May perform preventive maintenance on parking lot equipment and order new equipment as needed. May be required to perform dispatching work. May be required to perform Appeals Office duties.

Minimum Qualifications

Two years related parking enforcement experience, or equivalency; a valid Utah’s Driver’s License; and demonstrated human relation and effective communication skills required. Must be able to pass a background review.

Preferences

Two years related parking enforcement experience, or equivalency; Demonstrated human relation and effective communication skills required. Must be able to pass a background review. Demonstrated computer experience including word processing and spreadsheet skills are a plus. Ability to evaluate and resolve parking issues and payment options for customer’s impounded vehicles. Good judgment and honesty a must when collecting payments for unpaid tickets in the field. Must be able to handle high stress and crisis situations and have a commitment to provide excellent customer service. Must be able to lawfully operate a motor vehicle. Must be able to ride a mountain bike.

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.