Job Information

University of Utah Outreach Work-Study Assistant in Salt Lake City, Utah

Open Date 07/08/2021

Requisition Number PRN11347N

Job Title Office Assistant

Working Title Outreach Work-Study Assistant

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Variable

Work Schedule Summary


Is this a work study job? Yes

VP Area Academic Affairs

Department 00651 - UTAH SYS OF HIGHER EDU-OPER

Location Other

City Salt Lake City, UT

Type of Recruitment Internal to the University

Pay Rate Range 9.62 to 17.31

Close Date

Job Summary

UHEAA’s Outreach team spearheads Utah’s FAFSA (Free Application for Federal Student Aid) Completion initiatives, organizes and facilitates community outreach events throughout the state, and creates and provides information to Utah’s students and families about financial aid and financial literacy (videos, blogs, social media posts, web sites, other web-based resources, etc.). The team is seeking a qualified student interested in gaining experience with community relations and outreach, social media marketing and outreach, and relationship management.


• Participate in formal training on financial aid and the FAFSA

• Participate in blog research and writing pertaining to college readiness and financial literacy

• Assist community outreach officers in planning and executing FAFSA Completion Events and other outreach events at high schools and community centers

• Assist families with FAFSA completion during in-office or over-the-phone appointments

• Analyze a variety of survey data from outreach events to determine event efficacy of programming

• Update and help maintain customer relationship management database

• Assist with various other office tasks as assigned

Minimum Qualifications

High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


• Knowledge of social media networks, applications, and trends

• Strong written, spoken, and interpersonal communication skills

• Knowledge of federal student aid/the Free Application for Federal Student Aid ( FAFSA )/financial aid processes and funds preferred

• Comfortable interacting with the public/public speaking

• Organized, punctual, and reliable

• Knowledge of Microsoft Office Suite, especially Word and Excel

• High degree of professionalism

• Must have a valid driver’s license and access to a vehicle (work-related driving beyond employee’s normal commute will be compensated)

• Must be able to lift up to 50 pounds

Special Instructions Summary

We’re located off-campus but easily accessible from the Trax line at the Planetarium Exit.

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.