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University of Utah Outpatient Svcs. Specialist-PS Mon - Fri, Day Shifts in Salt Lake City, Utah

Details

Open Date 05/06/2019

Requisition Number PRN20619B

Job Title PS Outpatient Svcs. Specialist

Working Title Outpatient Svcs. Specialist-PS Mon - Fri, Day Shifts

Job Grade UGR

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday – day shift

Position located primarily within Primary Children’s Hospital with other clinic locations on an as-needed basis (Riverton, Layton, Provo).

VP Area U of U Health - Academics

Department 00269 - Orthopedic Surgery Operations

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 13.02 - 20.84

Close Date

Open Until Filled Yes

Job Summary

Do you enjoy working with children and making a positive impact in their lives? Do you want to be a part of the University of Utah Health system in the division of Pediatric Orthopedic Surgery, and work as a valued member of our team providing exceptional care while obtaining superb benefits? Look no further and apply to this fantastic job now!

As a patient-focused organization, the University of Utah Health Sciences exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. The Health Sciences Center seeks faculty and staff who are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.

Responsibilities

Completes patient admission or registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for completion of the registration. Enters corrected or new patient data into Allegra system. Discharges from Allegra using Monarch reports if indicated. Schedules patient appointments; contacts patients for rescheduling, missed appointments and appointment reminders. Maintains medical records; and prepares paperwork for patient visit. Enters and maintains patient appointment scheduling information intoIDXsystem and updatesIDXphysician scheduling.

Communicates with patients in a confidential professional manner using tact and diplomacy. Notifies patients and their families of co-pays, deductibles, and co-insurance as appropriate and collects co-payments. Enters clinic charges into the computer and reconciles against daily charge reports. Assists patients with billing issues and refers them to the appropriate physician billing staff as needed. Monitors patient flow; adjusts workflow accordingly and notifies the clinical staff. Contacts insurance companies to obtain pre-authorization for procedures or treatments. Answers telephones and performs other receptionist duties such as sorting and distributing mail. Updates department procedure manuals as directed by supervisor. Assists in orienting new employees regarding the clerical functions of the unit. May enterICD-9 orDSM4 codes into Allegra system. May provide direct patient care.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency that may be required:

Nearly Continuously: Office environment.

Seldom: Infectious disease, oils ( there is air or skin exposure to oils or other cutting fluids ).

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, standing, sitting.

Seldom: Bending, reaching overhead.

Minimum Qualifications

One year of continuous office experience or equivalency; basic computer skills; and successful completion of a medical terminology course provided by the hospital within the first year of employment required. Demonstrated human relation and effective communication skills are also required.

Experience withICD-10 andCPT4 coding may be preferred.

One year experience in patient registration, admitting or related work may be preferred.

This position may periodically require travel to each of our Pediatric Orthopedic Surgery clinic locations for shift coverage.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according toCDCstandards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Care is appropriate to the population served

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with priorURSservice, may elect to enroll inURSif they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits fromURSare subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.

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