Job Information

University of Utah Office Assistant/Receptionist in Salt Lake City, Utah

Open Date 09/14/2021

Requisition Number PRN27676B

Job Title Office Assistant

Working Title Office Assistant/Receptionist

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F, 8 a.m.-5 p.m.

VP Area President

Department 02128 - Chief Safety Officer

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $9.62-14.00

Close Date

Open Until Filled No

Job Summary

Serves as receptionist for the Public Safety Building, supports all building occupants and visitors, and assists with keeping the building in good order. Ensures excellent customer service to those working in or visiting the building. Greets and assists visitors in person or over the telephone. Provides general office support.

About University Safety

Safety is a top priority for the University of Utah. The Chief Safety Officer is responsible for the oversight and coordination of all campus safety initiatives, as well as overseeing the University Safety Department, which includes a central administrative Office of the CSO , as well as public safety operational divisions, which include University Police, Campus Security, U Health Security, Emergency Management, Community Services, and Emergency Communications.

Safety looks and feels different to each person, and U Safety is committed to working with the community to foster a safe environment where all individuals feel empowered and equipped to succeed in their work, education, and other business with the university. As such, it is important that all staff stay aware of, and demonstrate support for, issues related to safety, equity, diversity, and inclusion, both locally and nationally.

More at safety.utah.edu .

Responsibilities

1. Provides a positive customer experience by receiving, greeting, and directing visitors appropriately and keeping shared offices spaces in good order (entrance, conference rooms, multi-purpose room, kitchen/breakroom, etc.)

2. Maintains front door security and access to visitors, issues visitor badges, and monitors logbook, according to department procedures.

3. Answers telephones on behalf of University of Utah Safety and directs callers to the correct person or office.

4. Maintains knowledge about the University Safety Department, its divisions, and associated activities in order to answer basic questions from visitors and callers.

5. Manages scheduling for all shared spaces/conference rooms in the Public Safety Building and ensures these spaces are in good order, especially before and after meetings.

6. Processes and distributes mail/packages in the Public Safety Building, including coordinating mail delivery to U Safety personnel who are located in other spaces on campus.

7. Maintains office equipment; arranges for service calls and facilities maintenance requests, as needed.

8. Communicates with Public Safety Building administrative personnel to coordinate information sharing and distribute relevant information, such as service disruptions, maintenance work, building access changes, special events, etc.

9. Manages inventory of office supplies for the Public Safety Building and submits purchase requests to the U Safety Administrative Assistant (as a Shopper through UShop).

10. Maintains compliance postings in the Public Safety Building.

11. Ensures signage and information displayed to guests aligns with marketing standards, in coordination with the U Safety Marketing and Communications Specialist.

12. Collects payment for fingerprinting services; prepares and sends associated deposits.

13. Assists with word processing, data entry and internet searches.

14. Creates and maintains files.

15. Other duties, as assigned.

Problem Solving

The incumbents in this position are expected to be familiar with the department’s policies and procedures and are required to have a working knowledge of university and department organizations and procedures in order to answer and assist staff and visitors.

Comments

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.