Job Information

University of Utah Office Assistant in Salt Lake City, Utah

Open Date 08/30/2021

Requisition Number PRN27512B

Job Title Office Assistant

Working Title Office Assistant

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area President

Department 00291 - Child Care & Family Resources

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 9.62 to 17.31

Close Date

Open Until Filled Yes

Job Summary

Greets and assists visitors in person or over the telephone. Provides general office support.


Essential Functions

  1. Reviews and processes child care applications and related forms; reviews them for accuracy and completeness; ensures compliance with University and department policies, procedures and federal, state and local regulations. Efficiency and speed are of processing is a must.
  2. Receives, greets, and directs visitors to appropriate person or center. May provide child care center orientation and child development information for parents. May be asked to work with diaper bank.
  3. Answers telephones, providing assistance and directing families to the correct person or office. Returns calls and emails in a timely manner.
  4. Processes and answers parent questions in a timely manner, through phone or email.
  5. Creates and maintains child files, service agreements, schedules, etc and helps centers access information.
  6. Schedules appointments with parents and arranges for tours and orientation meetings
  7. Answers questions about the organization and associated activities.
  8. A large portion of the work is completed in Microsoft Word, Excel, EZ Care and other browser programs, therefore, excellent computer skills is a must.
  9. Other duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Department Preferred Qualifications

  • One year full-time child care experience or equivalency (HeadStart, preschool or child care licensing, etc.) • Must be at least 21 years old
  • Must demonstrate effective communication with professionals, parents and children • Must demonstrate an ability to work independently but show a willingness to take direction from the supervisor
  • Must be warm, energetic and enjoy working with families and young children (6 weeks to 5 years.)
  • Must pass a BCI and fingerprint background check.
  • Must be willing to obtain first aid training
  • Demonstrated skills in Microsoft Office and management software
  • Must meet physical characteristics needed for the performance of all job duties (with or without the use of aids):
  1. Speak and write in fluent English, as outlined in the CCL rule.
  2. Sufficient vision to read small printed material as well as long distances across playgrounds and classrooms for child supervision.
  3. Sufficient hearing to hear normal and telephone conversation
  4. Ability to speak in an understandable manner.
  5. Tone with sufficient volume to be heard in an office and/or a busy classroom environment.
  6. Lift small children (up to 50 lbs.)
  7. Carry small children in arms for short distances.
  8. Move about on hands and knees and sit on the floor with children.
  9. Exhibits physical stamina necessary for daily interaction with young children (walking, kneeling, sitting on floor, lifting up to 50 lbs., etc.)
  10. Ability to sit at computer and perform repetitive motions.
  11. Physical dexterity to use a pen or pencil in a legible format, operate a computer keyboard and other devices.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.