University of Utah Office Assistant in Salt Lake City, Utah

Details

Open Date 08/30/2018

Requisition Number PRN08493N

Job Title Office Assistant

Working Title Office Assistant

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 20

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

M – F days and hours may vary.

Is this a work study job? Yes

VP Area U of U Health - Academics

Department 00267 - Ophthalmology-Services

Location Other

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 9.62 to 10.00

Close Date

Job Summary

Administrative support including answering phones, directing visitors, processing files and reports, and responding to other inquiries.

Responsibilities

1. Assists with program planning and implementation.

2. Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research.

3. Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individuals.

4. Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

5. Responds to queries from and coordinates activities with other departments, the community, and program partners.

6. Assists in the creation and distribution of program materials, forms, and general correspondence.

7. May track and report on current trends to determine future program needs.

8. May provide program specific training.

9. Other duties as assigned.

Problem Solving

Incumbents in this position are expected to be familiar with the department’s policies and procedures and have working knowledge of University and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also expected to demonstrate sensitivity to others’ needs while being understanding and helpful on the job.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

High school diploma or equivalency required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Applicant must demonstrate competencies with Word processing and Excel type worksheets.

Special Instructions Summary

This is a work-study position.

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.

This position may require the successful completion of a criminal background check and/or drug screen.