University of Utah Jobs

Job Information

University of Utah Network Support Technician, UETN in Salt Lake City, Utah

Open Date 03/23/2021

Requisition Number PRN25617B

Job Title Network Administrator Sr

Working Title Network Support Technician, UETN

Job Grade F

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Night

Work Schedule Summary

40 Hours/week M-F 11PM to 7AM

VP Area President

Department 00336 - KUEN/Utah Education Network

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $50,000/yr. to $60,000/yr. DOE

Close Date

Open Until Filled Yes

Job Summary

This is a Night Shift (see work schedule) position in our Network Operations Center supporting UETN connected customers. This position is primarily focused on network monitoring, management, and maintenance.

Day to day work includes performing maintenance and troubleshooting of the UETN backbone and customer connected networks. It includes responding to alerts generated in monitoring tools, respond and manage incidents and coordinate repairs and service with our engineers, vendors, telecoms, and customers.

Participation in improvement projects and tasks to increase our network capabilities and services is also part of the responsibilities.

This is a Category IIA position: Not required on campus and able to telework during the duration of the University’s COVID -19 response. Employees and/or functions where employees are able to work remotely in order to maintain campus systems, campus operations, clinical operations, and patient care.

Responsibilities

Perform duties associated with the management, monitoring, and maintenance of the UETN network. These duties include but are not limited to:

- Assisting connected customers with network related issues or outages.

- Identify and troubleshoot network related issues through resolution.

- Performing preventative maintenance and support for our statewide network.

- Learn and grow your expertise on a large, complicated, and state of the art network.

- Ability to self-manage time and priorities based on work requirement guidelines.

- Work effectively during evening and overnight hours as required by the work schedule.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Seldom: Outdoor Environment

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, bending, twisting, kneeling, squating.

Seldom: Reaching overhead.

Minimum Qualifications

Bachelor’s degree in related area or equivalency (2 years related work experience may be substituted for 1 year of education). 4-6 years of experience in network administration or related area.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

- Experience with network monitoring tools and services

- CCNA and/or CCNP Certification

- Self-motivated and disciplined

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

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