University of Utah Marketing/Communications Specialist in Salt Lake City, Utah


Open Date 04/27/2018

Requisition Number PRN17059B

Job Title Marketing/Communications Specialist

Working Title Marketing/Communications Specialist

Job Grade E

FLSA Code Professional

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F, 40 hours per week. Occasional remote availability may be necessary on evenings and/or weekends.

VP Area President

Department 01411 - UIT Strategic Planning & Communication

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $39,300/yr. to $72,700/yr.

Close Date

Open Until Filled Yes

Job Summary

University Information Technology seeks a communications professional to assist with internal and external communications for a variety of purposes, audiences, and platforms.

University Information Technology (UIT), the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail, telephone, and online collaboration services; high performance and research computing; information security; teaching and learning technologies; software licensing; and a host of other systems and applications. For more information aboutUITvisit

Located in Salt Lake City, in the foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and a member of thePAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah Ballet, several professional sports teams, and a wide range of other cultural and recreational activities.


UIT’s Strategic Communication group, which reports to the Chief Information Officer, seeks a bright and talented communications specialist.

•News and information, technical, business, feature article, and marketing/PR writing, and other content creation. Channels includeUITwebsites, service catalog and knowledge base, email newsletters, social media, reports, training materials, e-bulletin board, presentations, and other media. Scope includes internal and external communications.

•DigitalSLRphotography and graphic design. Create, edit, and enhance photos, images and infographics using standard design software (e.g., Adobe Creative Cloud, Canva, Piktochart, OmniGraffle).

•Collaborate closely with technical and leadership teams to plan, implement, and evaluate communication campaigns.

•Use OmniUpdate Campus to create and maintain webpages.

•Use email marketing platform tools (e.g., Emma) to create and distribute campaigns.

•Work on several projects and operational tasks simultaneously.

•Rapidly adjust focus when communication priorities for the organization change.

•Track, assess, and report outcomes of communication campaigns using analytics tools (e.g., Google, Twitter, and email platform analytics). Organize and interpret analytics for reports. Implement data-driven improvements in future campaigns.

•Plan and manageUITevents including focus groups, online “town hall” events, small- to large-scale meetings, andUITemployee events and parties.

•Survey creation, management, and reporting using common survey platforms (e.g., Qualtrics).

•Manage organizational chart updates.

•RepresentUITand the University of Utah with the highest caliber of professionalism and courtesy.

•Other related duties as assigned.

Minimum Qualifications

Bachelor’s degree English, Journalism, Communications, or related field plus 3 years of related experience, or equivalency; excellent technical writing and verbal communication skills; familiarity with a variety of computer software; project management and strong interpersonal skills; ability to work both individually and in a team setting.

Master’s degree in a related field may be preferred.

Department Specific Qualifications:

•Bachelor’s degree in communication, English, marketing, public relations, journalism, advertising, internet studies, or other related field.

•Minimum of three years’ experience writing professionally. Writing samples required, e.g., technical documentation, feature story, professional website, blog, social media.

•Excellent written communication skills (grammar, spelling, punctuation, appropriate tone, clarity, etc.).

•Ability to adapt writing style for a variety of audiences, purposes, and platforms.

•Demonstrated photography and graphic design experience, including creating and editing photos, images and infographics using standard graphics software (e.g., Adobe Creative Cloud). Work samples may be required.

•Ability to communicate professionally using social media platforms (e.g., Twitter, Reddit, online community management).

•Ability to perform IT- and communication-related research and analysis.

•Ability to communicate about IT topics with non-technical and technical audiences.

•Familiarity with standard IT terminology.

•Experience writing clear instructional/help information.

•Experience in basic web design principles, basicHTML,SEOstrategies, and web content management systems (e.g., OmniUpdate Campus).

•High level of proficiency in word processing, spreadsheet, presentation, and other standard business applications.

•Excellent interpersonal and interviewing skills.

•Ability to work independently and as part of a team.

•Applicants invited for an interview may be asked to demonstrate qualifications during the interview.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


•Experience working productively and collegially for and with other people in a higher education setting (faculty, staff, university administration, clinicians, students, etc.).

•Quantitative and qualitative data gathering and analysis skills.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.