University of Utah Manager, Online Programs in Salt Lake City, Utah


Open Date 05/17/2018

Requisition Number PRN17236B

Job Title Manager, Administrative

Working Title Manager, Online Programs

Job Grade E

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F, with occasional evenings or weekends as needed.

VP Area Academic Affairs

Department 00033 - Executive Education

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 39300 to 65000

Close Date

Open Until Filled Yes

Job Summary

Under the guidance of the Director, the Manager of Online Programs will help provide direction and support for online courses in the Eccles School of Business. Housed within the Executive Education department, Online Programs provides development services and on-going support to matriculated and non-matriculated online and hybrid courses. The Online Programs team works alongsideMBAprograms within the department, as well as graduate and undergraduate courses across the Eccles School of Business.

The Manager will ensure that online courses are effective, innovative, and driven by the pursuit of excellence. The Manager spends considerable time in relationship building and collaboration with key faculty and program staff, and provides oversight for a team of instructional designers and media production experts to create, plan, design, and execute online courses. The Manager works closely with faculty, administration and staff, and serves as a liaison for Online Programs with school and university partners. Primary roles will include project management, support and oversight of development staff, assessment of processes related to course development, and collaboration and communication with programs and faculty.


1.Effectively manage course development processes, and contribute meaningfully to course creation goals, course development, interactive learning elements, assessment, and other online teaching elements.

2.Evaluate and assess effectiveness of instructional design, multimedia development, faculty training, and support for online courses.

3.Interface with faculty and administrators to build positive working relationships across the Eccles School of Business.

4.Serve as liaison for Online Programs across the school and university.

5.Utilize campus and third-party resources to create effective learning and teaching processes for faculty and students.

6.Evaluate and make recommendations regarding new tools and technologies to support and enhance development and delivery of online and hybrid course.

7.Assist in the recruitment, hiring, and management of teaching assistants and course facilitators for online and on-campus courses.


This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (2 years related work experience may be substituted for 1 year of education). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


- 5 years of experience in instructional design, learning management systems, online education or training with a proven ability to design and develop interactive and engaging learning resources using a variety of delivery methods. Extensive experience with Instructure’s CanvasLMSis strongly preferred.

- Problem-solving; strong organization and time management skills; comfort level with a new, nimble, entrepreneurial, and quickly growing organization.

- Strong interpersonal and teamwork skills; excellent verbal and written communication skills; strong presentation and project management skills.

- Ability to lead a team and mentor team members, apply excellent judgment and problem solving skills, and to help team adapt to changing priorities with ease and efficiency.

- Passion for online education, innovative web-based technology, and commitment to product excellence, timely service, and consistent delivery.

- Demonstrated ability to work across cultures, collaborate and interact effectively and diplomatically with persons at all levels of organizations.

- Related graduate degree preferred but not required.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.