University of Utah IT Specialist in Salt Lake City, Utah


Open Date 06/25/2018

Requisition Number PRN17617B

Job Title IT Specialist

Working Title IT Specialist

Job Grade E

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday-Friday 7:30-4:00

VP Area U of U Health - Academics

Department 00209 - Univ Medical Billing - Oper

Location Other

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $45,000 - $48,000 annual

Close Date

Open Until Filled Yes

Job Summary

Career growth opportunity in the growing Health Care Information field for degreed individual with experience with technology systems operations. Performs information systems support and development in three or more functional areas, including but not limited to data control, applications training, data coordination and scheduling, data security administration, IT project coordination, web/software development, etc. Serves as a primary point of contact on computer and technical issues.

Consider joining our team – the University of Utah is one of the top employers in the State and our benefit package is exceptional!


1.Respond to ticket requests for IT assistance on all electronic functions (computer, audio/visual, telephone, etc.), and complete by the agreed upon turnaround time.

2.Setup, maintain and configure laptops and desktops. Ensure all needed applications and settings are installed.

3.Move equipment (up to 50 lbs.) and install in various locations in the office.

4.Create and maintain user accounts, for different applications and systems that are used throughout the department.

5.Diagnose issues with hardware and software systems. Report on findings and be involved in creating action towards a solution.

6.Create and maintain vital information logs and documentation on how to properly use systems and resources.

7.Assist with monitoring and verifying compliance of network and hardware security.

8.Involved in the research and development of new software/hardware used in department

9.Involved in the planning and execution of product deployment and/or integration.

10.Provides excellent customer service by being the primary point of contact on computer and technical issues for the department.

11.Other duties as assigned.

Minimum Qualifications

Requires a bachelor’s degree or equivalency and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.