Job Information

University of Utah Health IT General Maintenance Technician in SALT LAKE CITY, Utah

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for performing semi-skilled maintenance and computer hardware installation work that may include routine and pre-scripted computer application installation, computer hardware setup and dis-assembly, assisting Computer Desktop technicians in the performance of their duties as needed.

This position has no responsibility for providing patient care.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

  • Prepares IT hardware needed for daily installs and projects.

  • Delivers and picks up IT Hardware to assigned locations, hospital, and remote clinics.

  • Installs memory, hard drives, dual video cards, and other devices on computers and laptops.

  • Processes trouble tickets including contacting users and technicians for further details.

  • Assists in institutional upgrades and sweeps, as needed, following ITS established procedures for installation and machine configuration.

  • Assists in installing, repairing or replacing an assortment of different IT equipment ranging from printers to desktop computers.

  • May be assigned to work with Computer Desktop technicians on specific assignments.

  • Checks system logs for errors.

  • Starts jobs and monitors logs to ensure the successful completion of jobs.

  • Adds, moves and deletes devices in CMDB.

  • Answers main phone line and routes calls as needed.

  • Monitors, adds, changes, deletes devices and/or services in monitoring systems.

Knowledge / Skills / Abilities

  • Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.

  • Ability to effectively communicate with employees at all organizational levels.

  • Demonstrated human relations and communications skills, and ability to work in a team environment.

  • A strong commitment to excellence in service.

  • Ability to follow specific directions.

  • Ability to work both individually and in a team environment.

  • Demonstrated potential ability to perform the essential functions as outlined above.

Qualifications

Qualifications Required

  • One year of applicable or related experience.

Qualifications (Preferred)

Preferred

  • IT help desk experience.

  • Knowledge and experience in Health Care.

  • Currently enrolled as an active student with the University of Utah.

  • Currently enrolled in an applicable program.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects.

We are University of Utah Health. healthcare.utah.edu

Hiring Immediately

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: careers@hsc.utah.edu

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 53285
Reg/Temp Regular
Employment Type Part-Time
Shift Day
Work Schedule 8-12
Location Name Information Technology Services
Patient Care? No
City SALT LAKE CITY
State UT
Department COR ISC 17A ITS SRVC MGMT
Category Information Technology