University of Utah Jobs

Job Information

University of Utah IT Asset Manager in Salt Lake City, Utah

Open Date 03/16/2021

Requisition Number PRN25520B

Job Title Information Technology Specialist, Sr.

Working Title IT Asset Manager

Job Grade F

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F

VP Area President

Department 00336 - KUEN/Utah Education Network

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $47,600/yr. to $90,400/yr. DOE

Close Date

Open Until Filled Yes

Job Summary

IT Asset Management is intrinsically tied to our core competency. Our IT Departments provide network and IT Solutions for Educational institutions (Higher Education, K12, Libraries and Other (Zoo, Aquarium)) throughout Utah.

As an IT Asset Manager, you will be collaborating with all IT departments and responsible for the full lifecycle of IT Assets, from requisition to retirement. You will play a key role in using best practices for developing the processes, and supporting systems and tools. In this role, you will be responsible for the identification of all IT assets and ensuring the information is recorded in the asset management database. This role articulates and educates on the best practices to bring our ITAM to Enterprise level.

This is a Category I position: Mandatory Required on Campus or at Health Care Facilities.

Main Campus staff: Employees and/or functions designated as mandatory, requiring employees to be physically located on campus in order to maintain campus systems and operations if they are healthy without COVID symptoms.

U of U Health Academics Faculty and Staff: All employees necessary for the direct on-site support of clinical operations, patient care, and essential research activities if they are healthy without COVID -19 symptoms.

Responsibilities

•Develop and curate asset management related processes and procedures, standards, policies, compliance controls, and reporting.

•Mature the IT asset management processes using industry best practices to support organizational needs.

•Create sustainable process for populating and maintaining Asset Database and ensure completeness and accuracy of data within to be used for reporting, tracking, and control performance.

•Monitor assets through their lifecycle to maintain assignment, location and warranty information, licensing requirements as well as refresh and renewal dates.

•Work with asset owners to help maintain and validate their data.

•Primarily responsible for the validation and auditing of asset data, resolving asset data conflicts and mitigating and eliminating duplicate records.

•Ensure IT assets are available to meet project implementation time lines within the information technology department.

•Develop and oversee defensible process for End of Life ( EOL ) activities including secure storage, transport activities (chain of custody), data destruction, physical destruction, and RMAs in accordance to University policies and procedures.

•Collaborate with technical and project teams, procurement, legal and other stakeholders to provide input and review of software and hardware purchases and collaborate on deployment.

•Collaborate with human resources, service desk department managers to develop strong processes around obtaining former employee hardware and re-issuing or moving to the End of Life ( EOL ) workflow based on lifecycle needs.

•Maintain relationship with key IT vendors and monitor compliance with outlines contracts including costs, expectations, and SLAs.

•Work closely with technology leaders to identify methods for reducing technology spend on hardware and software while also bolstering IT efficiency, security, and preparedness.

•Identify and lead the execution of process improvement initiatives in the Asset Management space.

•Prepares reports for upper management regarding status of IT Assets.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Hearing, listening, talking.

Often: Walking, Standing, Bending, lifting up to 50lbs.

Seldom: Bending, reaching overhead, lifting over 50lbs.

Minimum Qualifications

Requires a bachelor’s degree or equivalency and 3-5 years of experience in the field or in a related area.

Department Specific Requirements:

A thorough understanding of IT asset management principles and methodologies is needed. Practical experience with asset management systems in a large IT service provider environment required

•3 – 5 years of experience with and/or understanding of IT Asset Management hardware and software

•Ability to effectively communicate at all levels of leadership and with vendor representatives to influence decisions and drive progress.

•Experience with: Jira, Confluence, Wrike and Filemaker a plus

•Prefer Certifications: ITIL v3 or 4 Foundation certification preferred; extensive knowledge of ITIL Service Management best practices.

•Ability to manage competing priorities with an agile methodology

•Ability to communicate effectively (verbally and written) with network engineering and IT staff and when necessary senior IT and executive leadership.

•Experience developing and executing an ITAM roadmap for program maturity.

•Clear understanding of OHSA regulations regarding a warehouse environment

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

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