Job Information

University of Utah Health HIM Technician in SALT LAKE CITY, Utah


This is a Swing Shift, Wed-Sat, between 3:00pm-11:30pm, (the Sat. shift is 3pm-9pm); approx. 30 hours/week. Rotating holidays.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position assumes responsibility for the management of patient medical records in support of patient care, quality and safety, in complex multimedia systems. The incumbent has demonstrated skills in the functions of the job and has knowledge of regulatory/compliance standards. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.


  • Scans and/or indexes medical records into the electronic medical record (EMR).

  • Performs quality control audits and correct errors on scanned documents.

  • Compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with all hospital requirements and standards.

  • Releases protected health information for direct patient care according to standards set by state, federal and other regulatory agencies.

  • Provides exceptional customer service to patients and customers. Manages incoming phone calls to department and direct customers to appropriate resources.

  • Initiates and completes electronic death certificates via state system and according to hospital guidelines. Ensures accuracy and timeliness of information.

  • Determines appropriate document content and data elements necessary to be retained in the legal physical and electronic medical record.

  • Files, retrieves, or archives paper medical records according to hospital record retention schedule.

  • Identifies and troubleshoots simple computer problems and escalates issues to appropriate resources as needed.

  • Assists in training and mentoring team members and HIM externs.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities

  • Ability to perform basic computer skills to navigate in electronic medical record systems.

  • Ability to provide appropriate customer service to patients and customers.

  • Familiarity with downtime procedures for all relevant HIM functions, such as scanning, electronic master patient index, and release of information.

  • Ability to identify and troubleshoot simple computer problems and escalate issues to the appropriate resource, as needed.

  • Ability to communicate effectively both orally and in writing.


Qualifications Required

  • Two years of clerical experience preferably in a health care environment, or equivalent education.

Qualifications (Preferred)


  • Basic knowledge of health information.

  • Successfully trained in general HIM department functions.

  • Completion of Medical Terminology, Anatomy and Physiology within 6 months of hire.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Lifting, Listening, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking

Multi-lingual Candidates Welcomed

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EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112


Online reports may be submitted

For more information:

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 61478

Reg/Temp Regular

Employment Type Full-Time

Shift Evening

Work Schedule Swing Shift 3:00pm-11:30pm Including Weekends & Holidays.

Clinical/Non-Clinical Status Non-Clinical

Location Name Off-Campus (Other)

Workplace Set Up Hybrid


State UT


Category Health Information Management