Job Information

University of Utah Guest Services Representative in Salt Lake City, Utah


Open Date 01/26/2024

Requisition Number PRN14515N

Job Title Office Assistant

Working Title Guest Services Representative

Job Grade B

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 19 hours/week

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

  • Hours and shifts will vary
  • Some evening and weekend work is required.

Is this a work study job? No

VP Area President

Department 00340 - Red Butte Garden & Arboretum

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $13.50/hour including a free public transportation pass with employment.

Close Date

Job Summary

Join Our Team at Red Butte Garden – Retail and Guest Services Representatives Wanted!

At Red Butte Garden, we pride ourselves on creating a welcoming environment for both our guests and our team members. As a Retail or Guest Services Representative, you will have the chance to contribute to the vibrant atmosphere of our beautiful botanic garden and engage with a community of plant enthusiasts.

Successful candidates will assume the role of either a Retail Representative or a Guest Services Representative. However, they will be cross trained in both roles and may be scheduled in either location depending on scheduling requirements.

Ideal Candidates Are:

  • Friendly and outgoing, with a genuine passion for interacting with people.
  • Thrive on variety, embracing the diversity of tasks from day to day.
  • Eager to learn, grow, and collaborate with a team of dedicated co-workers.
  • Responsible, trustworthy, and seeking a job that brings enjoyment.

We Offer:

  • Part-time hours with flexible schedule to accommodate school or other commitments. Hours fluctuate seasonally, with more availability during our busy summer months.
  • Benefits such as a UTA bus pass, free garden membership, class discounts, gift shop discounts, and two tickets to our annual Summer Concert Series.
  • A supportive and respectful workplace that values cooperation and compassion.

If you are an enthusiastic individual looking for a fulfilling role in a beautiful setting, apply now to be part of the Red Butte Garden team!

Red Butte Garden is accessible via several bus routes that stop in Research Park and at the University Medical Center, as well as the Trax Red line, followed by a short walk or on-demand university campus shuttle. The campus shuttle offers a direct line to Red Butte Garden via the Sunnyside Route. For more information see:



As a Retail or Guest Services Representative you will:

  • Welcome and assist guests, ensuring they have an enjoyable experience.
  • Manage transactions for garden admission, memberships, summer concert tickets, and gift shop merchandise with accuracy and efficiency.
  • Maintain the lobby and gift shop to uphold a welcoming and organized environment.
  • Collaborate with your team to deliver exceptional service to our valued guests.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

High school diploma or equivalency (one year of education can be substituted for two years of related work experience) required. One year full-time customer service experience or equivalency, demonstrated human relation and effective communication skills also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


  • Friendly and outgoing, with a genuine passion for interacting with people.
  • Thrive on variety, embracing the diversity of tasks from day to day.
  • Eager to learn, grow, and collaborate with a team of dedicated co-workers.
  • Responsible, trustworthy, and seeking a job that brings enjoyment.

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted at This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.