University of Utah Front Desk Clerk in Salt Lake City, Utah
Open Date 04/18/2018
Requisition Number PRN07987N
Job Title Clerk
Working Title Front Desk Clerk
Job Grade B
FLSA Code Nonexempt
Patient Sensitive Job Code?
Type Non Benefited Staff / Student
Standard Hours per Week 19
Full Time or Part Time? Part Time
Work Schedule Summary
Flexible with weekday shifts, weekends & holidays required.
Is this a work study job? No
VP Area Academic Affairs
Department 01115 - Guest House
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $10.00
The Front Desk Clerk greets guests, checks guests in/out of the hotel and assists guests with problems or concerns. May also work in Reservations when needed, assisting guests with reserving rooms.
The Front Desk Clerk works at the front desk of the hotel, checking guests in/out, assisting them with problems or concerns. Takes payments in cash, credit card, or campus orders. Answers phones and takes reservations, entering into reservation program. May assist with keeping Convenient Store stocked and straightened.
• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
One year of general office experience, or equivalency; effective communication skills, and a commitment to provide excellent customer service required.
A hiring department may require a minimum typing ability.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Must be proficient in communicating in English, both orally and in writing.
Excellent customer service skills, strong attention to detail, and effective oral & written communication skills required.
Must have strong problem solving and trouble-shooting experience.
Customer service experience, in hotel setting, preferred. Must be professional.
This position requires a background check clearance, which is paid for by the department.
Special Instructions Summary
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: firstname.lastname@example.org or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: email@example.com .
The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447.
This position may require the successful completion of a criminal background check and/or drug screen.