Job Information

University of Utah Financial Aid Processing Assistant (Work-Study) in Salt Lake City, Utah


Open Date 08/02/2022

Requisition Number PRN12783N

Job Title UU Student - Admin/Clerical

Working Title Financial Aid Processing Assistant (Work-Study)

Job Grade SJ

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary


Is this a work study job? Yes

VP Area Academic Affairs

Department 00294 - Financial Aid

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $12

Close Date

Job Summary

The Office of Scholarships and Financial Aid is seeking work-study student assistance with routine application, processing, and service support tasks that would include project-based opportunities. The successful candidate(s) will undergo training to learn the essential functions of scholarships and financial aid to assist with application processing, responding to e-mail, phone, and in person inquiries. The candidate will be assigned to a team with direct reporting to the director to assist in completing and implementing projects.


  1. Reports to the director on daily tasks, providing assistance in projects
  2. Answers incoming e-mails and phone calls, and helps answer in person questions at the office window in rotating shifts
  3. Maintains professional appearance and demeanor, including when engaging students, families, colleagues, and members of the public
  4. Processes and distributes mail
  5. Provides service in an accurate, timely, complete and equitable, and professional manner
  6. Assist with word processing, data entry and research
  7. Provides general office support, as needed, including training to work and review reports monitoring student eligibility and processing needs
  8. Other duties, as assigned.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Ability to prioritize and organize multiple work assignments and demonstrated human relations and effective communication skills are required, as is the ability to provide equitable, professional service to students, families, colleagues, and the community. Requires familiarity with Microsoft Office, Word, Excel, and Adobe PDF .


Experience with University of Utah departments and their functions. Exposure to Financial Aid regulations and policy.

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.