University of Utah Financial Aid Counselor in Salt Lake City, Utah

Details

Open Date 11/29/2018

Requisition Number PRN19072B

Job Title Financial Aid Counselor

Working Title Financial Aid Counselor

Job Grade C

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F, 8am-5pm

VP Area Academic Affairs

Department 00294 - Financial Aid

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $39,523.79

Close Date

Open Until Filled Yes

Job Summary

Coordinates the awarding of all federal and state student aid funding, University and private scholarships. Provides professional assistance to students by advising and assisting them with financial planning. Ensures compliance with federal and state statutes, regulations and procedures.

Qualifications- Bachelor’s Degree in Business, Humanities, Social and Behavioral Science, or a related area, or equivalency; a minimum of one year of experience in counseling, budgeting, public relations, or computer technology; and demonstrated human relations and effective communications skills required. The ability to work with a diverse population of students, and learn and understand federal and state regulations and financial aid procedures are critical elements of this position.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Responsibilities

1. Counsels students and their families in various aspects of obtaining federal, state and private organization funding for post-secondary education; and determines whether students meet established criteria.

2. Advises students in budgeting and debt management and in alternative ways to meet the expenses associated with higher education.

3. Assists students with credit-hour changes that effect their financial aid eligibility, by adjusting aid packages throughout the academic year as necessary.

4. Audits qualified students’ Academic Progress Reports to ensure minimum credit hours have been met and passing grades have been satisfactorily achieved to meet established criteria.

5. Reviews student files and performs a need analysis, utilizing a formula consistent with federal regulations to evaluate the level and type of assistance that can be offered.

6. Evaluates and renders decisions pertaining to appeals and exceptions to the Satisfactory Academic Progress Policy.

7. Conducts on and off-campus workshops for students interested in applying for financial aid, and participates in on-campus orientations for new students and parents, non-traditional, athletes, low income, minority, Law and Medical students. Presents at University events.

8. Attends meetings and training sessions, and reads frequent governmental communications to keep current of rapidly changing financial aid rules and regulations.

9. Advises campus outreach agencies on financial aid matters to assist minority and disadvantaged students.

10. Evaluates scholarship applications for entering freshmen.

11. Assists in the training of peer counselors.

Problem Solving

The incumbent has the authority to determine student eligibility and approve or deny federal funding; make adjustments to eligibility according to changed circumstances; and make decisions pertaining to appeals for an exception to policy while remaining in compliance with federal regulations. He/she also has authority to release registration holds; waive late fees and bill students; as well as monitor the quantitative and qualitative academic progress (Satisfactory Academic Progress) of students receiving financial aid. The Counselor reviews appeals as a committee member in instances where aid has been denied for the purpose of making a consensus determination.

Most decisions regarding a student’s individual aid can be handled at the counselor level. Referrals to the supervisor are generally made only when the student is not satisfied with the decision, or explanation he/she has received.

Problems most frequently encountered by the incumbent involve staying current with, dealing with and understanding the myriad aspects of changes in the laws that relate to federal student aid programs. The incumbent follows detail procedures and ensures a posture of compliance and assists students who are emotionally distraught over financial aid denial.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Minimum Qualifications

Bachelor’s Degree in Business, Humanities, Social and Behavioral Science, or a related area, or equivalency; a minimum of one year of experience in counseling, budgeting, public relations, or computer technology; and demonstrated human relations and effective communications skills required. The ability to work with a diverse population of students, and learn and understand federal and state regulations and financial aid procedures are critical elements of this position.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.