University of Utah Facility Manager in Salt Lake City, Utah


Open Date 07/16/2018

Requisition Number PRN17806B

Job Title Facility Manager

Working Title Facility Manager

Job Grade F

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area President

Department 01393 - Williams Building Operations

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 47600 to 65000

Close Date

Open Until Filled Yes

Job Summary

Seeking a dynamic, experienced, team oriented professional to serve as the primary interface between our customers and our team members. Must enjoy working with vendors and the public, have a heart for customer service, and enjoy a variety of tasks (negotiating contracts to plunging toilets). This property management role demands a high level of accountability, professional demeanor, the ability to build and foster professional relationships, and a healthy sense of humor. We support 24/7 operations; you must be flexible as some evenings and weekends may be required. Must be willing to learn, have a keen eye for detail, and committed to the success of the team.


Essential Functions

1.Promptly address and effectively resolve tenant issues, requests, and complaints (building aesthetics, parking issues, janitorial concerns, support tenant parties, meetings and special events, etc.) follow up with customers to ensure expectations have been met.

2.Coordinate services and oversee vendors (janitorial, landscaping, pest control, security, parking, window washing, snow removal, etc.) to ensure customer service, safety, timely resolution of issues, technical skills, safety, job knowledge, and adherence to building rules andREAprocedures.

3.Create schedules and conduct property inspections, coordinate appropriate services for issues that need to be corrected, follow up to ensure appropriate resolution, communicate status and/or concerns to Management and Engineering team members.

4.Assist with monitoring costs for vendor services and ensure that services are provided in accordance with negotiated service agreements and contracts.

5.Assist with tenant meetings, respond to tenant concerns and relay information as appropriate.

6.Prepare and send tenant communications consistent in messaging that support REA’s commitment to superior customer service.

7.Assist with requests for proposal, bid processes, and annualCAMreconciliation.

8.Assist Accounting Department to ensure billing accuracy and functionality of A/P and A/R processes.

9.Maintain Utility Profile sheets, provide updates and presentations to Management on a quarterly basis.

10.Participate in design and construction meetings and evaluate project proposals with lead workers to determine labor and supply inputs, make recommendations for modifications where appropriate.

11.Perform administrative functions such as producing reports fromCMS, reporting on building energy consumption and utility usage, coordinating access control in CCure, parking access, etc.

12.Support and assist Operations and Engineering team and others in the department as requested.

13.Oversees vendors and addresses tenant concerns for properties in downtown Salt Lake City and in Research Park on a 24 hour a day, 7 day a week basis.

Problem Solving

This position will interface with REA’s Accounting team to assist with resolving billing and fund allocation issues, will assist REA’s Construction Project Management team to resolve issues related to tenant improvement and billable work order projects and will support our Operations and Engineering team as needed with special projects to exceed the expectations of our customers.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), and walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in Business, Facilities Management, Engineering, or a related field, or equivalency; four years of progressively more responsible experience; demonstrated interpersonal skills; budgeting and purchasing experience; supply system management; and a commitment to provide excellent customer service required. Experience must include facilities management knowledge in preventative maintenance,HVACsystems and operations, mechanical, electrical, and plumbing, interior design, safety coordination, and demonstrated knowledge of custodial activities.


Bachelor’s degree in Business, Facilities Management, Engineering, or a related field, or equivalency; four years of progressively more responsible experience; demonstrated interpersonal budgeting and purchasing experience; supply system management; and a commitment to consistently providing superior customer service required. Experience must include facilities management, knowledge of preventative maintenance, interior design, safety coordination, problem solving, business communication, and demonstrated knowledge of custodial activities.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outline in the position description.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.