Job Information

University of Utah Donor Screener in Salt Lake City, Utah

Open Date 11/08/2021

Requisition Number PRN11862N

Job Title PS Program Assistant

Working Title Donor Screener

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 8

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Variable. Day, Swing and Night shifts available

Is this a work study job? No

VP Area U of U Health - Academics

Department 00267 - Ophthalmology-Services

Location Campus

City Salt Lake City, UT

Type of Recruitment

Pay Rate Range $15.00 - $17.50

Close Date 12/08/2021

Job Summary

Sign-On Incentive Available

The Utah Lions Eye Bank, located in Murray, Ut, is a nonprofit organization and has facilitated the gift of sight worldwide through transplantation and research since 1972. By restoring vision, cornea donation changes not only the lives of recipients, but also the lives of everyone around them. We offer a comfortable working environment, flexible scheduling, an onsite gym and generous shift differential pay.

The Eye Bank Donor Screener is responsible for receiving and inputting all donor referrals by telephone and e-mail; triage and assign referrals to appropriate parties; and plays an integral role in supporting organ, eye and tissue donation.

Responsibilities

The Eye Bank Donor Screener is responsible for the following:

  • Receive and document all information for each potential donor referral into a referral database.
  • Interview referring hospital healthcare professionals to obtain brief information about the potential donor.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Assign referral to appropriate personnel, and follow-up when necessary.

Problem Solving

Incumbents in this position are expected to be familiar with the department’s policies and procedures and have working knowledge of University and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also expected to demonstrate sensitivity to others’ needs while being understanding and helpful on the job.

• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Associate’s degree in a related field or equivalency (2 years related work experience may be substituted for 1 year of education) required. Two years of related experience, ability to use logic and reasoning to prioritize tasks, expertise using MS Office software, and demonstrated human relation and effective communication skills also required. Database experience preferred. Bachelor’s degree in a related field may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

  • Experience with medical terminology
  • medical experience as MA, CNA or other related field
  • Customer service experience

Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu (%20employment@utah.edu) or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.