University of Utah Jobs

Job Information

University of Utah Donor Coordinator in Salt Lake City, Utah

Open Date 03/01/2021

Requisition Number PRN25413B

Job Title PS Eye Bank Donor Coordinator

Working Title Donor Coordinator

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 36

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Night Shift Three 12-hour grave shifts (6pm-6am or 7pm-7am)

VP Area U of U Health - Academics

Department 00267 - Ophthalmology-Services

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $12.02-$18.50

Close Date

Open Until Filled Yes

Job Summary

The Eye Bank Donor Coordinator is responsible for processing all donor referrals by telephone and e-mail; perform medical screening to determine eligibility and suitable of referrals for eye donation; obtaining legal authorization for eye tissue donation; coordinating the recovery of eye tissue by Eye Bank Tissue Recovery Specialists; obtaining a medical/social history from donor family; communicating effectively with all referral sources; initiating, maintaining, and completing donor records; maintaining referral/donor information in the Utah Lions Eye Bank database. Performing medical review on completed cases.

This position is considered Category IIA : Not required on campus and has the ability to telework remotely for the duration of the University of Utah’s response to COVID -19. An employee hired into this role will be responsible for providing space, telephone, printing, networking and/or internet capabilities at the telecommute location and agree to the terms of the University of Utah campus and Health Academics COVID -19 Telecommuting Agreement.


The Eye Bank Donor Coordinator will be responsible for the following:

• Document all information for each potential donor referral in the ULEB referral database.

• Interview referring hospital healthcare professionals concerning medical history of potential donors to determine donor eligibility.

• Screening every potential case in relevant Electronic Medical Records ( EMR ).

• Perform preliminary plasma dilution assessment of potential donors with information obtained from the healthcare professional and/or code sheets, EMS reports, and transfusion records to determine whether or not a pre-transfusion blood sample will need to be obtained by the Eye Bank Tissue Recovery Specialist.

• Contact Authorizing Decision Maker of potential eye donors over the telephone to present the option of eye donation and answer any questions they may have about this process.

• If the family chooses to donate, the Donor Coordinator will obtain recorded authorization over the phone, and complete a medical/social history questionnaire over the phone.

• Coordinate ocular tissue recoveries for each donor with the on-call Eye Bank Tissue Recovery Specialist and the transportation of ocular tissue procured from outlying locations to the ULEB office.

• Print copy of donor’s medical chart prior to recovery and upload into database, or arrange for a copy of the hospital chart to be made and provide the location of the chart to the Eye Bank Tissue Recovery specialist if unavailable in the EMR .

• Evaluate referrals for recovered cases to update and prepare for release of tissue for transplant by entering serology results, scanning and uploading required documents, and calling families to complete outstanding medical/social history questionnaires as needed.

• Other duties as assigned.

Work Environment and Level of Frequency that may be required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Associate’s degree in sociology, psychology, social sciences, a related field or equivalency; plus one year of related experience. Demonstrated human relations and effective communication skills also required. Certification as an Eye Bank Technician or Nursing Assistant is preferred

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.