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University of Utah Dispatcher Trainee in Salt Lake City, Utah

Open Date 02/17/2021

Requisition Number PRN25333B

Job Title Dispatcher Trainee, U Safety

Working Title Dispatcher Trainee

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Rotating

Work Schedule Summary

Shifts are rotating and includes nights, weekends and holidays. 24/7/365.

VP Area President

Department 02120 - Emergency Management

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 18.31

Close Date

Open Until Filled Yes

Job Summary

Under general supervision; receives and dispatches routine and emergency calls for police, medical and other Public Safety Agencies as designated.

*Individuals in this job code are expected to work 40 hours per week or 1.00 FTE .

Responsibilities

Essential functions; as determined under the American with Disabilities Act, may include the following tasks, knowledge and other characteristics of duties. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and/or tasks performed by positions of class. The approved class specifications are not intended to and do not infer or create any compensation or contract rights to any person(s). This updated job description supersedes prior descriptions for the same position. The University of Utah Department of Public Safety reserves the right to add or change duties as deemed necessary.

Performs entry-level emergency communications and dispatch duties, receives and coordinates routine and emergency requests for the Public Safety Department. Dispatches Patrol Officers, Security Officers to calls of service, relays UCJIS , driver license, warrant and other information. Retrieves and enters information into the computer system, learns to operate the telephone system, learns to multitask and operate multiple departments on the radio channels and use other departmental office equipment. And, other duties as assigned.

Minimum Qualifications

18 years old.

High School diploma, GED or equivalent.

Type 40 WPM .

Legal to work in the United States.

No disqualifying criminal history.

Must possess or be able to obtain EMD , CPR , BCI , and POST Certifications.

Will work rotating shifts and hours, and work weekends and holidays.

Series Standard

The Dispatcher Trainee occupational classification is designed to provide a n “entry-level” work environment for Emergency Police and Medical Dispatchers to begin using their communication skills and training while preparing for opportunities of advancement.

Must successfully complete one year of probation before advancing to Dispatcher I

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preferred Qualifications

Dispatch / Law enforcement experience.

Knowledge of emergency medical and law enforcement organizational procedures.

Knowledge of law enforcement codes, practices and methods.

Skill in computer operation and data entry.

Skill in establishing and maintaining effective working and professional relationships.

Exhibit effective interpersonal communication skills.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.

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