University of Utah Dispatcher, Public Safety in Salt Lake City, Utah


Open Date 04/04/2018

Requisition Number PRN16789B

Job Title Dispatcher, Public Safety

Working Title Dispatcher, Public Safety

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Rotating shifts, including holidays and weekends.

VP Area President

Department 00471 - Public Safety

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $16.43-$17.43

Close Date

Open Until Filled Yes

Job Summary

Provides dispatch services for the department of Public Safety. Uses a multi-line telephone system to receive and relay information to appropriate units. Creates and logs incident reports.

*Individuals in this job code are expected to work 40 hours per week or 1.00FTE.


1.Answers incoming telephone calls on a multi-line system. Disseminates all relevant information to appropriate persons via telephone or two-way radio to and to answer questions.

2.Contacts external agencies such as paramedic, fire, ambulance, animal control and police services to handle critical incidents.

3.Monitors intrusions, emergency telephones, fire-alarm systems and closed circuit television equipment.

4.Contacts appropriate personnel to ensure the safety and protection of persons and property.

5.Prioritizes incident reports and maintains an accurate log to meet Federal, State and University requirements.

6.Inputs and retrieves pertinent information from a computerized database to assist University staff and the general public.

7.Utilizes and complies with proper security and radio procedures.

8.May communicate scheduled and emergency utility outages to departments.

9.May be required to work closely with other dispatch centers.

Minimum Qualifications

High School Diploma and six months related experience or equivalency required. The ability to speak concisely and distinctly; demonstrated ability to handle multiple tasks and work under stressful conditions; previous computer experience and demonstrated human relations and effective communication skills also required.

Dispatchers in Public Safety must pass a Bureau of Criminal Identification (BCI) certification test within six months of hire date and maintain the certification throughout employment. They will be expected to obtain and maintain the Peace Officer Standards and Training (POST) dispatcher certification and Emergency Medical Dispatcher certification when it is available to them.

Depending upon area of hire, incumbent may be required to pass an extensive background test.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.