Job Information

University of Utah Dispatcher I in Salt Lake City, Utah


Open Date 01/11/2024

Requisition Number PRN37417B

Job Title Dispatcher I, U Safety

Working Title Dispatcher I

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

R otating 12 hour shifts with a day and graves shift available. Nights, weekends, on call shifts and holidays may be required.

VP Area President

Department 02195 - Emergency Communications

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $25.07-$26.32

Close Date

Open Until Filled Yes

Job Summary

Safety is a top priority for the University of Utah. The Chief Safety Officer is the Director of Public Safety and is responsible for overseeing the University of Utah Department of Public Safety, which includes the following operational divisions: University Police, Campus Security, Health Security, Emergency Management, Emergency Communications, and the central administrative Office of the CSO .

Safety looks and feels different to each person, and the University Department of Public Safety is committed to working with the community to foster a safe environment where all individuals feel empowered and equipped to succeed in their work, education, and other business with the university. As such, it is important that all staff stay aware of, and demonstrate support for, issues related to safety, equity, diversity, and inclusion, both locally and nationally.

More at .

Under the general supervision, a Dispatcher 1 receives calls for emergency and non-emergency services by telephone or radio. Determines the nature and seriousness of the situation. Obtains the necessary information needed to dispatch appropriate resources including but not limited to University Police, Campus Security, Fire and EMS and any other Public Safety entities.



This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.


  1. Answer both emergency and non-emergency calls to the University Department of Public Safety.
  2. Collect pertinent information from callers to disseminate to responding units.
  3. Maintain CAD records of all responses and updates.
  4. Provide pre-arrival medical instructions when needed.
  5. Operate radio channels for the University of Utah Public Safety divisions.
  6. Provide mutual aid to additional public safety channels as needed.
  7. Monitor and dispatch all police and fire alarm activations.
  8. Handle both inquiries and entries in the Utah Criminal Justice System ( UCJIS ).
  9. Monitor and review CCTV as needed.
  10. Other duties as assigned.

Minimum Qualifications

18 years old.

High School diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).

Type 40 WPM .

Legal to work in the United States.

No disqualifying criminal history.

Must obtained and be current on all EMD , CPR , BCI , POST Certifications, ICS 100, 200, 700, 800.

Must have worked as a 911 Dispatcher or a Dispatcher I for at least 1 professional year.

Must demonstrate proficiency in all aspects of Police, Medical and Security duties.

Will work rotating shifts and hours, and work weekends and holidays.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at:

Online reports may be submitted at This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.