University of Utah Director, Student Services in Salt Lake City, Utah


Open Date 12/14/2018

Requisition Number PRN19188B

Job Title Director, Student Services

Working Title Director, Student Services

Job Grade G

FLSA Code Executive

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

VP Area Academic Affairs

Department 01420 - Advising (Sch of Business)

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 65,000- 85,000

Close Date

Open Until Filled Yes

Job Summary

The Director of Academic Advising develops and oversees all operations and

strategic planning for the David Eccles School of Business undergraduate

advising program in support of the University of Utah and David Eccles

School of Business goals and mission. The Director will work closely with the Executive Director of undergraduate Programs, Academic Advising staff, Undergraduate Students, Academic Departments, Faculty, other Undergraduate Programs, and various University partners to ensure continuity and quality of service.


1. Directs the development and implementation of academic advising

objectives that are comprehensive, appropriate, and consistent with

University of Utah goals and objectives.

2. Oversees all operations related to undergraduate student advising.

3. Provides leadership, vision, and strategic direction to Undergraduate

Advising Services staff by setting short and long-term goals for the

department and encouraging personal/professional goal setting among

employees, defining clear job descriptions and expectations, ensuring

competency of supervisees, and conducting ongoing performance


4. Manages area budget, estimating budgetary requirements for staff, space

and equipment. Ensures timely follow through on budget-related activities

such as requests, reimbursements, and budget reporting. Forecasts capital

and operating budget needs.

5. Oversees recruitment and retention of assigned staff to maintain a highperforming,

committed, and highly-skilled academic advising team. Oversees

the analysis and determination of appropriate staffing levels to support

students’ needs.

6. Collaborates with other David Eccles School of Business organizations, including but not limited to Student Engagement and Assessment, Business Career Services, Business Scholars, Office for Student Inclusion, Academic Departments, and Graduate Programs.

7. Designs and coordinates ongoing program assessment initiatives to

ensure departmental goal attainment, student satisfaction, and overall

effectiveness. Enhances existing programs and develops new initiatives and

services to meet the educational and advising needs of current and

prospective students.

8. Collaborative with University partners and actively participates in University-wide committees to establish administrative plans and policies.

9. Actively participates in local, regional, and national professional

associations to advance the academic advising profession and to enhance

advising services designed and implemented for students in the Eccles


10. Facilitates cooperative and collaborative community and institutional relationships


This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in Business Administration or related area, or equivalency; eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Type Benefited Staff

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.

To inquire about this posting, email: or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: .

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in the URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801)366-7770 or (800)695-4877 or the University’s Benefits Department at (801)581-7447 for information.

This position may require the successful completion of a criminal background check and/or drug screen.