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University of Utah COVID Information Line Staff in Salt Lake City, Utah

Open Date 12/01/2020

Requisition Number PRN10803N

Job Title PS Clinical Care Spec

Working Title COVID Information Line Staff

Job Grade UGR

FLSA Code Professional

Patient Sensitive Job Code? Yes

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Is this a work study job? No

VP Area U of U Health - Academics

Department 00282 - Poison Control Center

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 20.00

Close Date

Job Summary

The Utah Poison Control Center in joint effort with the Utah Department of Health is operating the Coronavirus Information Line. This Info Line has multiple, paid, remote work positions. This position involves answering calls from patients, assessing for COVID -19 signs and symptoms, triaging, and educating about COVID -19. Staff are supported by medical guidelines and medical director. After in person training sessions, these shifts can be worked remotely provided the person has access to a computer and sufficient Internet speed located in a confidential workspace.

As a patient-focused organization, the University of Utah Health Sciences exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. The Health Sciences Center seeks faculty and staff who are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.

Responsibilities

• Assessing patients for signs & symptoms of COVID -19 and triaging them to appropriate care

• Providing risk assessments for asymptomatic individuals exposed COVID -19

• Educating callers on COVID -19 (symptoms, prevention, incubation period, disinfecting, controversial therapies, interactions with disease states/medications)

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency that may be required:

Nearly Continuously: Office environment.

Seldom: Infectious disease, oils ( there is air or skin exposure to oils or other cutting fluids ).

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, standing, sitting.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in Health Care Administration, Business, Communication, Nursing or related field, or equivalency required (2 years related work experience may be substituted for 1 year of education). Demonstrated human relation and effective communication skills are also required. Experience in oncology, multidisciplinary clinics, and/or working with high-acuity, complex patients may be preferred.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: “employment@utah.edu” or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: “oeo@umail.utah.edu” .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.

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