University of Utah Copper Supervisor in Salt Lake City, Utah
Open Date 01/12/2021
Requisition Number PRN25034B
Job Title Supervisor, Telecommunications Installation & Repair
Working Title Copper Supervisor
Job Grade D
FLSA Code Nonexempt
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Work Schedule Summary
M-F 7:30 to 4:00
VP Area President
Department 00428 - UIT - Network & Comm. Srvs
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $20/hr. - $26/hr.
Open Until Filled Yes
The University Copper Team provides 24/7/365 support to the cable plant across the University campus, Hospitals, and clinics. The Copper Supervisor is responsible for overseeing the daily operation of the copper team, and as needed, works with the fiber team. Provides hands-on help and support to university and vendor copper technicians. Determines crew schedules, assigns crew work, and conducts quality checks. Coordinates with customers to identify work scope, arrange access, and report progress. Responsible for updates to the work ticketing systems and labor tracking tools. Provides verbal and written progress and status reports to management and supporting departments. Conducts walkouts to determine job scope and create estimates. Responds to incidents, provides oversight to contractors, and covers for the cable plant manager as needed.
This is a Category I position: Mandatory Required on Campus or at Health Care Facilities.
Main Campus staff: Employees and/or functions designated as mandatory, requiring employees to be physically located on campus in order to maintain campus systems and operations if they are healthy without COVID symptoms.
U of U Health Academics Faculty and Staff: All employees necessary for the direct on-site support of clinical operations, patient care, and essential research activities if they are healthy without COVID -19 symptoms.
1.Ensures there is 24/7/365 support to the University copper cable plant.
2.Performs supervisory duties for the copper technicians
3.Develops job scopes and creates estimates based on customer requirements and information collected during walkouts.
4.Oversees the collection and documentation of data entered into tracking tools.
5.Ensures the accuracy of data, analyzes conflicting data, and verifies/collects missing information.
6.Utilizes computer programs/software.
7.Provides documents/reports to management and outside agencies as required.
8.Handles special projects and creates special reports as needed.
9.Monitors, responds to, and updates work order queues.
10.Provides hands-on help and support to the copper technicians.
11.Creates material lists for jobs.
12.Performs quality inspections of work.
13.Provides direction and oversight to contractors.
14.Keeps communication closets and work environments tidy.
15.Must be able to perform the duties of a Copper Technician 2
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Five years experience installing and repairing business phone systems or equivalency required, with at least two of those years in a supervisory capacity. Knowledge of programming phone systems and diagnosing defects in telephone equipment are skills necessary to this position. Knowledge of structured cabling and fiber optic systems required. Experience with electronic key systems, wire distribution, 1A2 electromechanical key systems, hybrid key systems, and PABX equipment preferred.
Department Specific Qualifications:
Able to perform all the duties of a Technician 2; experience in copper walkout and estimating; experience installing copper network and phone cables; experience installing/splicing/terminating vertical and horizontal copper cabling; outstanding leadership, human relations, and customer communication skills; have an awareness of ITIL foundation principals; willingness and aptitude to learn additional tier 1 through 3 networking skills; proficient using Microsoft Office tools, working with databases, and creating reports; take and provide direction; work independently; maintain a professional appearance and dress.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Bachelor’s degree in a related field or work experience equivalency (2 years of experience = 1 year of education).
Type Benefited Staff
Special Instructions Summary
The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.
To inquire about this posting, email: firstname.lastname@example.org or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: email@example.com .
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.