Job Information

University of Utah Concert Program Assistant (Work-Study) in Salt Lake City, Utah

Open Date 11/05/2021

Requisition Number PRN11850N

Job Title Program Assistant

Working Title Concert Program Assistant (Work-Study)

Job Grade C

FLSA Code Nonexempt

Patient Sensitive Job Code?

Type Non Benefited Staff / Student

Temporary? Yes

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Usually M-F, up to 19 hours per week. Work schedule will include evenings and weekends. Exact days and times will be dictated by the events scheduled.

Is this a work study job? Yes

VP Area President

Department 00340 - Red Butte Garden & Arboretum

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 13.00 - 15.00

Close Date

Job Summary

Red Butte Garden is seeking a Concert Program Assistant to provide support by acting as frontline customer service for Red Butte Garden donors seeking assistance from the development department. Assist with fundraising administration activities such as gift processing, statistical data management, and event coordination.

This position is Category I: Mandatory Required on Campus or at Health Care Facilities.


1. Assists with program planning and implementation.

2. Compiles, sorts, and organizes data for entry into a database, distributes program information, and conducts program research

3. First point of contact for Red Butte Garden donors and members. Answers telephones and gives information to callers, takes

messages, or transfers calls to appropriate individuals.

4. Greets visitors and communicates with customers, employees, and other individuals to answer questions, disseminate or

explain information, and address complaints.

5. Assists in gift and membership processing.

6. Assists with Concert Donor Club administration.

7. Acts as additional staff at concerts.

8. Acts as backup for University gift processing requirements.

9. Supports direct mailing efforts and acknowledgements.

10. Responds to queries from and coordinates activities with other departments, the community, and program partners.

11. Assists in the creation and distribution of program materials, forms, and general correspondence.

12. May track and report on current trends to determine future program needs.

13. May provide program specific training.

14. Other duties as assigned.

Problem Solving

Incumbents in this position are expected to be familiar with the department’s policies and procedures and have working knowledge

of University and department organizations and procedures in order to answer and assist staff and visitors. Incumbents are also

expected to demonstrate sensitivity to others’ needs while being understanding and helpful on the job.

The incumbents work independently while performing their assigned tasks, but generally works as part of a team with input and

guidance from senior level development staff when performing development activities. The incumbent may be responsible for

leading volunteers through fund-raising activities.

Challenges encountered in this position include a high volume of membership calls surrounding the Red Butte Garden Concert

Series presale, as well as coordinating across both Red Butte Garden and University departments to ensure successful events

and a clean accounting process.

• This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and

qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Associate’s degree in a related field or equivalency (2 years related work experience may be substituted for 1 year of education) required. Two years of related experience, ability to use logic and reasoning to prioritize tasks, expertise using MS Office software, and demonstrated human relation and effective communication skills also required. Database experience preferred. Bachelor’s degree in a related field may be preferred.

This job posting is only available to University of Utah students who have been awarded a Federal Work-Study Award for the current year. Please login to CIS and go to the Finance/Financial Aid section to view your Financial Aid Status. If you have not received a Federal Work-Study Award, then do not complete and submit this application. Before hire, this employer will confirm that you have received a Federal Work-Study Award for the current year.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.


Special Instructions Summary

Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this posting, email: ( or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.