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Job Information

University of Utah Computer Technician in Salt Lake City, Utah

Open Date 01/07/2020

Requisition Number PRN10229N

Job Title Computer Technician

Working Title Computer Technician

Job Grade D

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Type Non Benefited Staff / Student

Temporary? No

Standard Hours per Week 19

Full Time or Part Time? Part Time

Shift Day

Work Schedule Summary

Is this a work study job? No

VP Area U of U Health - Academics

Department 00958 - DFPM-Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 16.00 to 17.00

Close Date

Job Summary

The Department of Family & Preventive Medicine is seeking a permanent part-time computer technician to fill a helpdesk-type position. This person must be able to prioritize requests and maintain a positive relationship with department customers. The incumbent resolves computer-related problems including hardware, software, printing issues, system failures and other requests. To resolve these issues, this person must be able to work directly with departmental faculty and staff via face-to-face interaction, telephone, email and other electronic means. The selected individual is expected to stay up-to-date with new computer technologies and how they relate to ongoing support in a multifaceted workplace.

Responsibilities

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Provides computer support by troubleshooting and correcting problems on workstations

•Installs and upgrades computer hardware and software applications

•Backs up department computer systems on schedule intervals

•Maintain security and Active Directory accounts

•Document and maintain Active Directory Group Policy Objects

•Assist with network support and maintenance as related to department workstations.

Minimum Qualifications

Associate’s degree in a computer related field and two years of experience or equivalency recommended. Demonstrated computer skills, human relations and effective communication skills are required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

•CompTIA A+ Certification

•Knowledge of standard University of Utah systems (Duo 2FA, CIS , etc.)

•Previous exposure to Active Directory

Experience with Windows 7-10, Mac OS

•Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

•Customer Service Experience

•Ability to complete tasks within limited supervision

Special Instructions Summary

Additional Information

The University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to applicants, consistent with University policy and Utah state law. To inquire about this posting, email: “employment@utah.edu” or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: “oeo@umail.utah.edu” .

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University is a participating employer with Utah Retirement Systems (“URS”). Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.

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