Job Information

University of Utah Health Citrix Administrator III in SALT LAKE CITY, Utah

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is for an experienced CITRIX Administrator. Will fill a senior position on a team that designs, builds, and runs a large Citrix Infrastructure for University of Utah Health.

This position combines technical system administration with project leadership. The incumbent will integrate and support complex systems which provide core services to the organization and support our business systems. The person in this position will manage and administer servers, software and databases for a variety of applications including packaged applications and custom developed databases and applications. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

  • Installs, upgrades and manages server services and application software.

  • Provides high level troubleshooting support for server services and application software.

  • Proactively monitors and resolves problems with server services and applications.

  • Support all aspects of web and server-based application server.

  • Installs, upgrades, configures patch and support departmental applications.

  • Evaluates and manages web server and server application outages.

  • Creates and modifies databases as needed. Installs and tests scripts and systems.

  • Advises and consults on programming problems.

  • Conceptualized, designs and program complex systems and applications to enhance business processes.

Knowledge / Skills / Abilities

  • Knowledge of Symantec Management Platform installation, configuration, administration and troubleshooting.

  • Knowledge of Symantec IT Management Suite installation, configuration, administration and troubleshooting.

  • Knowledge of Symantec Workflow installation, configuration, administration and troubleshooting.

  • Knowledge of Symantec Endpoint Protection/McAfee Antivirus/Antispyware/EPO installation, configuration, administration and troubleshooting.

  • Knowledge of Symantec Endpoint Encryption/McAfee Endpoint Encryption installation, configuration, administration and troubleshooting.

  • Knowledge of Microsoft SQL Server installation, configuration, administration and troubleshooting.

  • Ability to write advanced SQL queries.

  • Knowledge of Microsoft Active Directory Printing.

  • Knowledge of various printing functions within business and clinical applications.

  • Knowledge of application packaging and software delivery.

  • Knowledge of Citrix installation, configuration, administration, and troubleshooting knowledge of PNAgent, Receiver, Full PN Client, Web Interface and ability to teach appropriate troubleshooting techniques to junior members of the team.

  • Current knowledge and background in managing Microsoft servers in a complex heterogeneous environment.

  • Experience managing Microsoft IIS servers a strong plus.

  • Experience managing Microsoft Office SharePoint a strong plus.

Qualifications

Qualifications Required

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or equivalent experience.

  • Three years of related (Citrix) experience.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: careers@hsc.utah.edu

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 52707
Reg/Temp Regular
Employment Type Full-Time
Shift Day
Work Schedule 8-5
Location Name Information Technology Services
Patient Care? No
City SALT LAKE CITY
State UT
Department COR ISC 17A ENTERPRISE SYSTEMS
Category Information Technology